Kai Chaplin

Delivery Manager · B2B SaaS · Data-driven & User-Centric · Utrecht, NL

The Randstad, Netherlands

About

At ColorBase, I worked across a portfolio of B2B SaaS products at different stages of maturity, taking on a distinct PM challenge with each. The most significant was Material Finder — a two-sided substrate discovery platform I took from blank-page discovery through to acquisition by a major industry partner in early 2026, growing to 1,200+ registered users across 40 countries through organic growth alone. I care deeply about two things in product: understanding users well enough to make confident decisions on their behalf, and using data to validate — or kill — assumptions fast. In practice that means structured customer interviews, willingness-to-pay studies, and feature preference scoring, translated into clear roadmap priorities and sprint-ready requirements for engineering teams. Beyond Material Finder: grew ColorBase Profile Search to 8,700+ users earning an industry Pinnacle Product Award in 2023, delivered ColorBase Insights in collaboration with R&D teams at Roland DG and Brother, and presented at Google Cloud Tech Recap Benelux and FESPA. Native English speaker, fluent across international teams, based in the Randstad and open to roles across Amsterdam, Rotterdam, Utrecht, and The Hague. If you're building something that needs a PM who is as comfortable in a customer interview as in a backlog refinement session — let's connect.

Experience

  • Delivery Manager at CloudPlusPlus
    May 2026 - Present · 3 mos

  • ColorBase (5 yrs 8 mos)
    • Product Manager
      Nov 2021 - May 2026 · 4 yrs 7 mos

      Led the full product lifecycle for ColorBase's SaaS suite — from discovery through go-to-market — across multiple products simultaneously. Most notably, took Material Finder from concept to acquisition by a major industry partner in 2026. Material Finder: A two-sided substrate discovery platform connecting print shops with material brands. Ran customer interviews, willingness-to-pay studies, and feature preference scoring to drive roadmap and pricing decisions. Defined core capabilities including advanced search, API integrations with industry RIP software, and rule-based material recommendations. Grew the platform to 1,200+ registered users across 40 countries through organic discovery alone, secured the first enterprise subscribers, and progressed two API integration partnerships before the platform's acquisition. Managed the full IP transfer (Jan–Mar 2026), including Jira backlog migration, analytics handover, and production access transitions. ColorBase Insights: A browser-based data visualization product enabling clients to interpret large-scale print application testing data, developed in collaboration with R&D teams at Roland DG and Brother. ColorBase Profile Search: Grew the user base from zero to 8,700+ users — earning the Pinnacle Product Award in 2023. Presented at Google Cloud Tech Recap Benelux 2022, and delivered product demos and customer interviews at FESPA 2025 and Printing United 2025.

    • Creative Lead - ColorBase Studios
      Oct 2020 - Nov 2021 · 1 yr 2 mos

      As Creative Lead, I was responsible for managing the creative team and the creative process at ColorBase Studios, our inhouse video production house for the visual graphics industry. My team and I scripted, directed and produced 25+ client videos, and produced the entirety of ColorBase's social media content. We planned and broadcasted virtual conferences for industry partners, and launched an industry talkshow - a project that involved set design, guest booking marketing, and more.

  • Content Creator at Blue Orchid Advertising Agency
    Nov 2019 - Aug 2020 · 10 mos

    Responsible for managing the production of content for numerous Blue Orchid clients, which involved liaising with client representatives, developing creative briefs, and collaborating with the production and graphics teams to manage the creative process. Success in this role required working knowledge of the Adobe Creative Suite, social media marketing, Squarespace web development, and advanced copy writing.

  • Director at Monocle Event Management
    Dec 2018 - Nov 2019 · 1 yr

    Monocle is the Bahamas-based event management & destination management company with An Eye for Detail. My team and I have come together to bring our hospitality experience and event expertise to the islands of the Bahamas, which we know to be a premier event destination. We are currently leveraging my experience in the yachting industry building customized island itineraries to deliver on DMC services here in the islands.

  • 1st Mate at Yachts: Kelly Anne, Far Niente
    Jan 2015 - Nov 2019 · 4 yrs 11 mos

    Planned and executed 50+ luxury vacation trips for paying guests onboard super yachts in the Bahamas. Generated more than $80,000 in repeat sales by utilizing excellent interpersonal skills and customer service to quickly build relationships. Worked successfully alongside the Captain to oversee two 10 week shipyard periods with expenditures totaling more than $250,000 each. Organization and planning led to successfully completing both shipyard periods on time and under budget.