London, England, United Kingdom
I’m Kai Yi or you can call me Katherine, a graduate in Business Administration with a focus on Accounting Information from Taiwan Dayeh University. I have experience working in various office roles across Taiwan and the UK. I have held positions such as Accounting Assistant, Finance Cashier Team Leader, and Receptionist at a beauty salon, where I developed skills in customer service, and administrative management. My proficiency with Microsoft 365 products, along with my ability to handle financial operations and provide excellent customer servi has prepared me for a range of professional challenges. Currently, I am looking to further develop my career in customer service and finance, leveraging my diverse skill set and international work experience.
Managed the front desk operations, including greeting clients, scheduling appointments, and handling inquiries. Processed payments and maintained accurate records of daily transactions. Coordinated with salon staff to ensure smooth operations and timely service delivery. Handled administrative tasks such as managing client databases and inventory tracking.
Supervised a team of five cashiers, providing training, support, and performance evaluations. Oversaw daily financial transactions, including deposits, withdrawals, and payments, ensuring compliance with company policies and procedures. Balanced all third party payment, maintaining a 100% accuracy rate. Ensure every customer receives payment and retain receipts to check the accuracy of the payment
Preparing statutory accounts Calculating and checking to make sure payments, amounts and records are correct. Controlling credit and chasing debt. Reconciling finance accounts and direct debits. Declare business tax.