Hong Kong SAR
Steering TUV Rheinland's International Business Development, my leadership in managing key accounts has been instrumental in driving global expansion. With a sharp focus on process improvements, our team has consistently delivered on the promise of quality and excellence. We've cultivated strong relationships, ensuring high service standards and strategic account growth. Overseeing complex projects and fostering team collaboration, we've enhanced service delivery and maintained rigorous quality benchmarks. By integrating corrective actions and constant innovation, our collective efforts have bolstered TUV Rheinland's international reputation. My role not only reflects a commitment to our client's success but also embodies our shared ethos of excellence in every endeavor.
· overall responsibility for leading, developing and managing Key Accounts · project management and distribution · develop specific local account strategy (incl. forecast, target settings) and action plan · supervision of processes and regular process improvement with key data reporting · ensure high quality level of inspection and consistent quality standards GC wide · reviewing reports and carry out meetings with client to clarify open issues · implement corrective actions on the deviation found · give suggestions for quality improvement to the manufacturers · lead and supervise a team, technical guidance
Quality Assurance · monitoring and controlling the quality of mainly electronic products during and after production · pre-shipment inspection, testing and classifying defects according to our AQL Standard · direct communication with factory if rework or amendments needed on goods prior to shipping out · co-ordination and documentation of in house and external technical tests (with TÜV Rheinland) · co-ordination and direct communication between german buyers and chinese factories · co-ordination and direct communication with the chinese staff at our office and accompany clients to visit factories in china Technical Design · creation and design of commercial consumer product packaging (german/english) · writing the product documentation for the entire product lifecycle (german/english) including owners manual, assembly, use & care · pre-press and publishing of CMYK printable files to chinese factories · advising and guiding german customers from concept to production via helpdesk & aftersales service · checking legal requirements to evaluate chinese pre-production samples for the german market
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