Seattle, Washington, United States
Partnered with a Seattle-based nonprofit to design and prototype a volunteer coordination platform that improves how community members discover, commit to, and participate in neighborhood events. ◦ Built a working prototype using Softr and Airtable, implementing event discovery interfaces, volunteer profiles, and sign-up workflows. ◦ Conducted user research and workflow analysis to identify breakdowns in existing volunteer coordination processes. ◦ Translated research insights into product requirements and system features, designing a platform for volunteers to browse opportunities, view event details, and commit to volunteering events.
◦ Lead the development of event programming for the founding chapter of a national nonprofit focused on empowering women in public service and policy at UW. ◦ Created a quarterly programming roadmap with 3+ launch events targeting 50+ students, including panels, networking nights, and advocacy workshops.
◦ Cultivated and maintained relationships with a network of 100+ local alumnae, increasing alumnae engagement at chapter events by 30%. ◦ Planned and hosted 3+ alumnae engagement events per year, including career panels, mentorship mixers, and senior send-offs, achieving an average attendance of 50+ participants per event. ◦ Collaborated with chapter leadership to align alumnae initiatives with active member development goals, leading to a 25% increase in alumnae-led mentorship participation.
◦ Collaborated with the VP of Recruitment and other committee members to improve the recruitment process. ◦ Incorporated values-based recruitment strategies to ensure fairness and diversity in the selection process. ◦ Represented Alpha Xi Delta’s values and culture through engagement with PNMs.
◦ Analyzed workflow inefficiencies caused by fragmented tools, identifying 5 key integration gaps that led to duplicated data entry and delayed reporting. ◦ Recommended software integrations and workflow automations projected to reduce internal admin time by 35%, saving an estimated 10+ staff hours per week. ◦ Co-developed an internal knowledge base structure to centralize SOPs and FAQs, aiming to cut onboarding and training time by 30%.
◦ Partnered with teams to triage and resolve 50+ bugs, contributing to a 15% reduction in product failure rates across internal device builds. ◦ Supported management of a 100+ member Selfhost team, applying agile stand-ups and weekly sprints to improve internal testing cycle efficiency by 20%. ◦ Logged and maintained 100+ detailed issues in Azure DevOps, helping ensure timely communication between engineering and QA teams for accurate bug resolution. ◦ Collaborated across firmware, software, and hardware teams to reduce turnaround time on high-priority device issues by 2–3 days on average.