Utrecht, Utrecht, Netherlands
Results driven multilingual professional specialising in customer operations, sales, and support across European markets. Recognised for precision, speed, and consistently exceeding performance targets.
Managed reseller accounts across the UK and Irish markets. Consistently exceeded sales and performance targets. Supported team lead with onboarding and coaching of new employees. Assisted with rollout and internal training of company sales systems, helping improve team adoption and efficiency.
Technical support specialist for apps and devices at a top tier global sports brand. Identified as high potential and promoted to coach within my contract term, followed by advancement to customer service trainer.
Supported marketing activities for the Coachademy app during its expansion from Italy to the Netherlands in 2016. Managed digital marketing initiatives including campaign support, content coordination, and audience engagement. Represented the company at industry fairs and events, promoting brand visibility, building partnerships, and supporting user acquisition efforts.