Dubai, Dubai, United Arab Emirates
Phone: +971 55 4595637 | Email: [email protected] | Dubai, UAE Global HR and Business Operations Executive with over 20+ years UAE Experience of C-suite experience, delivering large-scale business transformation, operational growth, and people strategy alignment across manufacturing, engineering, FMCG, and retail sectors. Trusted advisor to CEOs and Boards, driving end-to-end operational excellence, talent optimization, and organizational restructuring. Proven success leading cross-border teams, managing multi-million-dollar P&Ls, and deploying scalable HR and ERP systems to support agile, high-performance cultures. CAREER HIGHLIGHTS • Organizational Transformation: Built HR departments from the ground up; aligned people strategy to business re-engineering with Hewitt Associates. • Leadership Hiring: Recruited C-level leaders and scaled mass recruitment across GCC, Africa, and East Europe. • Digital Integration: Led SAP HCM and ERP implementations; optimized workflows and analytics through HR self-service portals. • Cost & Value Optimization: Linked personnel costs to gross profitability; introduced workforce budgeting models aligned to revenue streams. • Culture & Governance: Established core values framework; implemented ISO/OHSAS-compliant governance structures and Lean methodologies. • Policy Formulations: Design and institutionalize comprehensive HR policies covering recruitment, performance management, employee relations, and compliance across multi-country operations. • Process SOP: Developed and standardized HR Standard Operating Procedures (SOPs) to ensure consistency, audit readiness, and process efficiency across all HR functions. • HR Analytics Mapping: Mapped key HR metrics to business KPIs; implemented dashboards to track attrition, engagement, and productivity for strategic workforce planning. #HR #recruitment #changemanagement #organizationalmanagement #Policy #process
Serving as a core member of the executive leadership team, directing end-to-end business operations and human capital strategy across UAE. Accountable for driving business growth, operational excellence, and organizational transformation, while also overseeing HR strategy, governance, and legal compliance. Acted as the bridge between operations and corporate strategy, ensuring alignment of all functional areas with the company's long-term objectives. • Led a comprehensive business transformation, expanding operational capacity by 50% and acquiring 35+ major clients. • Achieved 20% YOY profitability growth by optimizing workforce structures, controlling costs, and streamlining operational workflows, product costing and efficient sourcing. • Directed the integration of HR strategy with business goals—revamped performance management systems, introduced KPI-linked evaluations, and enhanced team productivity. • Spearheaded the development of an organizational structure, built competency frameworks, and implemented a performance-based compensation grading system. • Oversaw full SAP HRMS process audit and enhancement, improving data quality, reporting accuracy, and workflow automation. • Supervised end-to-end operational planning, from technical service delivery to supply chain coordination, ensuring quality standards and turnaround targets were met across geographies. • Managed legal and administrative operations, including visa processing, labor compliance, licensing, and corporate documentation across multiple regions. • Played a pivotal role in client relationship management, contract negotiation, and execution of business expansion initiatives into new territories. • Performance Management: Designed and deployed performance management frameworks linking individual KPIs to strategic objectives. • Change Management: Led enterprise-wide change initiatives including mergers, digital transformation, and restructuring.
Appointed to lead global HR governance and executive-level recruitment for operations across 8 countries. Focused on standardizing HR policies, ensuring compliance, and driving leadership alignment in a multinational context. • Standardized HR policies and compliance for 5,000+ employees across Gulf, East Europe, and Africa. • Led C-suite recruitment (CEO/GM levels), reducing time-to-fill by 30%. • Directed statutory HR audits, ensuring full compliance with local labor laws. • Strengthened onboarding and employee integration across cross-cultural teams.
• Developed HR strategies aligned with business operations to support organizational goals and long-term growth. • Led employee training and development initiatives, including effectiveness evaluations and delivery of soft skills training programs. • Managed end-to-end recruitment across all levels, ensuring alignment with defined competencies and Key Result Areas (KRAs). • Designed and implemented structured induction programs, evaluation processes, and a Buddy System to enhance new employee integration. • Defined, reviewed, and enhanced the Performance Management System, incorporating KPIs and goal-setting frameworks. • Conducted competency mapping to identify skill gaps and align talent capabilities with business needs. • Spearheaded HR initiatives focused on skill development, team building, motivation, cultural transformation, and employee retention. • Executed strategic manpower planning in coordination with department heads, tracking personnel costs and aligning with divisional budgets. • Developed, reviewed, and updated HR policies and procedures to ensure compliance and operational efficiency. • Prepared and regularly reviewed job descriptions, role-specific competencies, and KRAs for all positions. • Administered compensation and benefits programs, including pay structure rationalization, market benchmarking, and the development of a banding system based on skills and levels. • Created and refined Standard Operating Procedures (SOPs) for the HR department, including Service Level Agreements (SLAs) between departments and divisions. • Managed HR records using HRMS/SAP, identifying process gaps and implementing improvements for greater accuracy and efficiency. • Handled legal affairs including court case coordination, company registrations, power of attorney, tenancy contracts, and trade license renewals. • Facilitated cross-functional meetings and organized company-wide events to foster communication and employee engagement.
Oversaw the HR function across retail, property, hospitality, and automotive sectors. Led expansion hiring, introduced modern HR policies, and ensured full nationalization compliance. • Recruited 500+ employees for retail and automotive expansion, reducing onboarding time by 50%. • Launched grievance redressal systems and flexible work policies, boosting employee satisfaction by 35%. • Achieved 100% Emiratization compliance through structured outreach and partnerships. • Advised senior leadership on policy alignment, HR risk management, and productivity enhancement.
• Directed HR operations for 1,000+ staff across HVAC manufacturing and trading divisions. Established KPI-based performance systems and enhanced organizational readiness for ISO certification. • Managed HR for multi-location operations, standardizing key HR processes and policies. • Introduced KPI-linked performance appraisals, increasing productivity by 15%. • Collaborated with technical teams to align HR planning with operational cycles and quality goals. • Developed and implemented HR policies along with KPAs/KPIs, ensuring clear performance expectations and standardized evaluation metrics. • Handled HR administration and ensured full compliance with labor laws, mitigating legal risks and maintaining audit readiness. • Formulated the HR budget and implemented cost control measures, optimizing resource utilization while maintaining service quality