Jörn Kaiser

Senior Salesforce / CRM Solution Consultant | Übersetzer zwischen Business, IT & Umsetzung | CX, Marketing Automation & Plattformprojekte

Jena, Thuringia, Germany

About

Experience

  • Senior Salesforce Consultant at Eigenherd GmbH
    Jan 2026 - Present · 7 mos

  • Solution Architect und Business Consulting at Jörn Kaiser Consulting
    Jun 2026 - Present · 2 mos

  • Persönliche Zielverfolgung at Career Break
    Oct 2025 - Jan 2026 · 4 mos

  • dotSource SE (6 yrs 11 mos)
    • Senior Digital Consultant
      Jan 2023 - Sep 2025 · 2 yrs 9 mos

      🚀 Salesforce Solution Architect & Tech Lead with a strong focus on end-to-end business processes across Sales, Service, and Experience Cloud. I’ve led 20+ projects in industries like trade fair, energy, manufacturing, tourism, and media – often involving SAP and commerce integrations. I combine deep Salesforce expertise with strong communication, mentoring, and a solution-driven mindset. I see Salesforce not just as tech – but as a tool for meaningful, scalable, and value-driven change. Key highlights: • Led international & complex Salesforce implementations as Tech Lead / Architect • Focus on long-term, scalable solutions and strong client enablement • Designed cross-sell solution packages (ROI Tracker, Domain Tracker, In-App Docs) • Mentored new colleagues & supported internal knowledge sharing • End-to-end responsibility: from requirements gathering to design, implementation, testing, business consulting, rollout, training & support • Passionate about aligning technology with purpose, impact & business value

    • Digital Consultant
      Nov 2018 - Dec 2022 · 4 yrs 2 mos

  • area sales manager at axxo Service+Production GmbH
    Apr 2014 - Oct 2018 · 4 yrs 7 mos

    • Strategic B2B sales of highly customized products • 100% sales growth within a short time • Certified trainer; coached and developed 5 apprentices • Close collaboration with design, engineering & costing departments • Strong client relationships built on trust, solution-orientation & clear communication