Jörg Konert

About

- Sales Manager Videogames (b2b) - Key Account Manager Videogames (International) - Freelance Editor Gamefront Magazine (since 1995) www.gamefront.de - Projectmanagement @ akiga.com - Co Founder of akiga.com (Publishing for XBL) - Writing / Editing - Explicit knowledge in Telecommunication & CE market for more than 25 years. Specialties: Peoplemanagement, Leadership , Project Management , Videogames, Consumer Electronics

Experience

• Head Of Department Telecommunications at Euronics XXL Dieker GmbH
  Jun 2017 - Present · 9 yrs 2 mos

• Teamleitung Telekommunikation at Euronics XXL
  Oct 2014 - Present · 11 yrs 10 mos

• Call Center Manager at takemycall.ru
  Mar 2013 - Present · 13 yrs 5 mos

  Sales Training, Wordings, Switchvox , Campaign Briefings

• Groupleader - Telesales at arvato services
  Aug 2006 - Sep 2012 · 6 yrs 2 mos

  Gruppenleitung / Projectmanagement Sales - Unterhaltungselektronik / Mobilfunk Tätigkeitsbereiche: - Personaleinsatzplanung (PEP) - Personalführung - 30 FTE - Qualitätssicherung - Schulungen - Sicherstellen der Zielerreichung - Deeskalationsmanagement - Erstellung und Auswertung operativer und qualitativer Kennzahlen

• International Key Account Manager & Sales Management at Dynatex Unterhaltungselektronik GmbH, gameplay plc
  1991 - 2002 · 11 yrs

  Tätigkeitsbereiche: International Sales b2b (Videogames) Productmanagement b2c (Videogames) Kundenakquise und Kundenbindung (b2b) Ein und Verkauf (National / International) Messeaktivitäten (USA, UK, JAPAN) Kundenbetreuung POS Reklamationen Mailings, Promotion, Messeverkäufe