Kampenhout, Flemish Region, Belgium
Inquisitive and positive-minded technician and communicator focused on results, customer success and quality. 20+ years of experience in B2B sales and operations of technical solutions and services. Looking for a challenging position with responsibility where I can contribute to the success of the customer. Like to be at the service of others. Humor and self-relativity are never far away. Multilingual (NL/EN/FR). Advanced knowledge of MS Office environment. Experienced (as superuser) with Salesforce.com & Oracle. Hobby musician / DIY.
As the Account Manager - Service Sales Fire and Security, I am responsible for maintaining and growing the maintenance contracts business in the Flemish region.
I advise and guide existing and potential customers in finding a solution for their security problem in question. I perform the necessary measurements and analyzes on location. I develop a substantiated proposal using my own calculations and preliminary designs. I conduct the necessary negotiations and close the orders. I am in close contact with suppliers and the sales team. During the implementation of my projects, I remain the main point of contact for the customer while I am in close contact with the project manager, planner and the implementation teams. For my book of accounts, I am the company’s main point of contact.
Newly created position within the services operations department for proactively managing the Volume License Agreement and Enterprise License Agreements at Regional Key Accounts, Enterprise and Strategic Accounts within the Northern European region through regular phone calls and visits. Primary contact for questions, complaints, technical problems, ... regarding the use of the volume license agreement. Achieve growth in the number of users together with the account manager and prepare for renewal of the contract.
The Services Sales Manager Role is a field based position at a senior level within the Services Sales Organisation. In the position I work alongside the geographical sales teams in the Nordics and Benelux countries having overall responsibility for growing Hardware and Software Services Agreements revenue. The daily job exist of a proactive sales effort by maintaining a business plan with target accounts and a more reactive approach by assisting and coaching the geographical field sales teams on the services offerings.
From October 2005 - March 2007 partially working as Northern Europe Inside Sales Supervisor and Inside Sales Representative (Brussels, Wallonia and G.D. of Luxembourg). As of April 2007 full time working as ISR Manager Northern Europe.
Working in the newspaper printing plant responsible for configuring and maintaining the servers. These servers control the printing process (paper, press, ...) and received the pages from all the different newspapers on which automated imaging processes take place (crop, rotate, merge, overlay, ...).