Brasília, Federal District, Brazil
Administrator with extensive business experience and growing data expertise. Driven by significant challenges and opportunities to positively impact society, I aim to leverage my technical knowledge to generate valuable insights and inform strategic decision-making.
I enhance up-selling, cross-selling, and customer success processes by leveraging data to inform strategic decisions and boost team efficiency.
I maintained high client satisfaction for approximately 70 clients, boosting revenue and reducing churn.
I organized the prospecting process to generate leads and support customer base expansion.
I have successfully negotiated and sold multiple consulting projects, consistently meeting revenue targets and enhancing client relationships.
I designed and implemented training programs to develop and align qualified professionals with the company's culture.
I executed two consulting projects that optimized processes to enhance the performance of companies in the education and industry sectors.