Lübeck, Schleswig-Holstein, Germany
o Passionate people developer, trainer & business coach for employees and managers o Pragmatic & solution-orientated project manager o Needs- & practice-oriented concept developer with experience in the areas of talent acquisition, employer branding, employee and management training and development o Employee- & value-orientated manager with several years of experience in professional and disciplinary management o Customer-, revenue- & profit-focused salesperson with sound expertise in FMCGs omni-channel retail
Leadership and employee development Implementation of HR KPIs Standardisation, digitalisation and automation of HR processes Implementation of strategic HR initiatives Negotiating works agreements with the works council
Operational sales including sales and profit responsibility, personnel management, acquisition and development, trainee training, POS and sales process optimisation, key figure analysis and control, NPS evaluation and continuous improvement of the customer experience
Development and implementation of profit-boosting operational excellence in the local markets, introduction of best-practice structures to promote the exchange of operational ideas between markets and specialist departments at head office; implementation control of strategic sales topics at the POS, initiator of optimisation potentials
Strategic orientation of HR development (HR marketing, acquisition, onboarding, training and further education, career paths, outplacement), HR trend research (agile working / new work), conception and implementation of philosophy, brand image and values workshops with managing directors, project lead for national training and further education academies 2016-2018, project management of national HR projects and programmes, incl. digital linking of specialist departments, conception and implementation of training programmes for managers
Contact person for the MediaMarkt sales division for all PE & Talent Management topics, clarification of requirements and orders with national sales management and specialist departments at HQ, implementation of national workshops, training courses and online training courses
Sales and earnings responsibility for the New Media & GSM product area, POS design, action planning and implementation, product range design, staff management