Seattle, Washington, United States
Customer Success at Amazon
Work with U.S. federal agencies to modernize how mission-critical information is captured, managed, secured, and used across the enterprise Partner with government stakeholders to understand operational, compliance, and security challenges, then align OpenText solutions to real agency outcomes rather than generic technology adoption Support use cases including records and information management, case management, data governance, secure collaboration, and AI-assisted knowledge discovery Take a consultative, mission-driven approach focused on helping agencies improve efficiency, transparency, and service delivery while meeting federal compliance and security requirements Engage with agencies throughout early discovery and planning stages to ensure technology decisions support long-term mission success