Justine Kelly

Resilient Problem Solver | Kind Hustler | Client Success Manager | Bridging Operations & Outcomes with 17+ Years in Facilities Management

New York City Metropolitan Area

About

Hardworking mom, nature lover, adventure seeker, and eternal optimist—I live for sunshine, growth, and inspiring those around me. Somehow, I found myself in this “crazy industry,” and it turns out it’s the perfect place to combine my love of problem-solving, people, and making an impact every day. As an Account Executive at CS Hudson, I bridge the gap between client vision and operational execution, bringing 17+ years in facilities management operations to the table. I like to say I “speak both languages,” connecting clients and internal teams to ensure expectations aren’t just met—they’re exceeded. I thrive on building relationships, solving complex problems, and delivering outcomes that matter. Collaboration, creativity, and optimism guide how I approach challenges, and I’m always chasing my next adventure—personally and professionally.

Experience

  • CS Hudson (3 yrs 10 mos)
    • Senior Account Executive
      May 2025 - Present · 1 yr 2 mos

    • Manager of Client Experience
      Sep 2022 - Jul 2025 · 2 yrs 11 mos

  • Legacy FMS (3 yrs 9 mos)
    • Manager of Business Development
      Jun 2016 - Sep 2019 · 3 yrs 4 mos

    • Administrative Assistant
      Jan 2016 - Jun 2016 · 6 mos

  • Operational Support Manager at FrontStreet Facility Solutions, Inc
    May 2008 - Apr 2015 · 7 yrs

  • Client Team Manager at Empire Facilities Mgmt Group
    2008 - 2010 · 2 yrs