Justina Kennedy

Customer Operations Manager

Greater Reading Area

About

Actively seeking a new position. Eager to find a position with a company that respects hard work and loyalty, I am willing and comfortable to start in a junior, assistant, or designate role to learn and train for a rewarding , long-term role. "I would rather die of passion than of boredom" - Vincent van Gogh. Passion to me is good food, and wine, watching most sports, crime dramas and learning new pieces of often completely useless general knowledge. I like to share all of these (except the wine) with my husband and cat. A driven and authentically passionate people manager, I have a determination to deliver value to an organisation alongside a genuine and enjoyable candidate journey. A successful multi-skilled recruiter uniquely experienced from both an operational management and corporate position. Open, engaging and looking for my next step for a mutually beneficial, progressive and innovative relationship.

Experience

  • Royal Mail (8 yrs 2 mos)
    • Customer Operations Manager
      May 2022 - Present · 4 yrs 2 mos

    • Delivery Line Manager
      May 2018 - Present · 8 yrs 2 mos

  • General Manager at Bupa
    May 2017 - Mar 2018 · 11 mos

  • Recruitment Consultant at REL Field Marketing
    Mar 2017 - Apr 2017 · 2 mos

  • Retail Recruitment Advisor at Rank Group
    Mar 2015 - Jan 2017 · 1 yr 11 mos

    Assisting the Clubs with recruitment, helping to drive applications for all roles. Direct source and fill senior Retail roles.

  • People Service Manager at Grosvenor Casinos
    Feb 2013 - Mar 2015 · 2 yrs 2 mos

    Senior Duty Manager with specific responsibility for the Team, Audit and Health & Safety. Full accountability for recruitment, engagement, and retention, as well as all ER processes.