Justin Tyson

Remote Support Engineer

Benton, Louisiana, United States

About

An experienced field engineer adept with providing technical engineering support; very flexible and can handle customer support, pre-sales and post sales initiative which involve installation, modification and repair of complex equipment and systems; has an advanced knowledge in planning and development and has experience in reading of blueprints, schematics, and electrical drawings; can adapt well with equipment changes and can satisfy client’s unique requirements; results-oriented and a go-getter.

Experience

  • Remote Support Engineer at AVT
    Mar 2025 - Present · 1 yr 4 mos

  • Esko (Full-time · 5 yrs 7 mos)
    • Remote Support Engineer
      Sep 2022 - Mar 2025 · 2 yrs 7 mos

    • Field Services Engineer
      Sep 2019 - Sep 2022 · 3 yrs 1 mo

  • Field Services Engineer at Wisconsin Oven
    Aug 2018 - Sep 2019 · 1 yr 2 mos

    Traveled to field locations, set up and maintained equipment as well as troubleshooted and made repairs as was needed. • Calibrated instrumentation, controls, and equipment to test function and evaluate performance. • Utilized electrical and mechanical blueprints to install and troubleshoot equipment. • Worked with engineers to assist with installs and various service calls. • Utilized various tools, testing and calibration equipment, controls, and computers to complete equipment setup, troubleshooting tests, equipment maintenance, and quality assurance tests. • Adhered to all safety protocols, best practices, and company standards at all times.

  • Electronic Technician at Homeland Safety Systems
    Aug 2016 - Aug 2018 · 2 yrs 1 mo

    Provided instruction to others to complete installation and service of commercial surveillance and security equipment. • Troubleshooting and repair of various electronic equipment. • Able to read and comprehend blueprints. • Provided support, troubleshooting, and repair of servers, wireless radios, switches,etc. • Cable and camera installation, as well as dvr configuration. • Provided support to end users both locally and remotely.

  • Locksmith at Pro-Lock Services
    Feb 2014 - Aug 2016 · 2 yrs 7 mos

    • Handled residential locks and lock mechanisms, home and business security, panic hardware and electric locks. • Provided estimates for job bids. • Ordered parts and hardware required to complete jobs.