United States
I graduated from the University of California Irvine with a B.A. in Film Production and learned so much from my experiences following graduation. I have since pivoted to a career in SAP consulting as an SAP IS-U FICA resource. My experience encompasses each aspect of full lifecycle SAP IS-U FICA implementations. Primarily functioning as a scribe during requirements gathering and blueprinting early on, I have grown into hands-on functional roles during the SITs, UAT, and post-production phases of implementations. Developing BRF+ applications for dunning by collection strategy is quickly becoming my specialty within SAP after recently finishing a new multi-jurisdiction implementation. I plan to bring my organizational, communication, as well as hands-on SAP FICA and BRF+ development, configuration, and functional support skills to SAP IS-U FICA contract positions at all stages of production.
- Streamlined standard functional processes to assist the team. - Provided on-call production support remote. - Blueprinted applications and provided support in the transition from BRF to BRF+. - Built and tested dunning by collection strategy BRF+ applications and objects from scratch. - Created documents to contextualize BRF+ objects by their functionality as a way to teach others how to analyze traces. - Provided remediation support on all FICA Zobjects and Function modules. - Tested all Zobjects and standard FICA functions, integrated functionality to ensure S/4 compatibility. - Processed batch programs for bill collection including: payments, refunds, returns, dunning, and write- offs. - Created and analyzed daily dunning reports to identify any printing or correspondence errors.
- Analyzed BRF+ applications to identify objects causing defects in production. - Created and analyzed daily dunning reports to correct any printing or correspondence errors. - Created documentation for process procedures in Visio for future knowledge transfer. - Configured main/sub-transactions for each ADID and division. - Wrote test scripts for program updates and executed in ALM. - Processed batch programs for bill collection including: payments, refunds, returns, dunning, and write- offs. - Tested updates to custom payment program functionality for low-income customers. - Blueprinted updates to dunning by collection strategy BRF+ applications
- Created and analyzed daily dunning reports to correct any printing or correspondence errors. - Created documentation for process procedures in Visio for future knowledge transfer. - Tested efficacy of dunning by collection strategy to identify and diagnose defects. - Wrote test scripts for program updates and executed in ALM. - Created test data for the FICA team. - Configured main/sub-transactions for each ADID and division.