United States
Aspiring HR Specialist with a strong foundation in Human Resources, recently graduating Cum Laude with a BBA in Human Resources from Auburn University at Montgomery. With over 4 years of hands-on experience in customer service, pharmacy operations, and employee benefits, I’ve cultivated a deep understanding of what it means to serve people—whether they’re customers, patients, or employees. My journey has been shaped by diverse roles: from resolving customer concerns at Publix and ensuring accurate pharmacy billing as a Registered Pharmacy Technician, to supporting benefits strategy during my internship at CAC Agency. Each opportunity has sharpened my empathy, strengthened my communication skills, and reinforced my belief that people are the heartbeat of every organization. Certified as an Associate Professional in Human Resources (aPHR) and driven by a passion for employee experience, I am excited to contribute to dynamic HR teams focused on DEI, benefits, compliance, and engagement. 📌 Core Skills: • Employee Benefits Administration • Customer Service & Communication • Payroll & Bookkeeping • Pharmacy Operations & Insurance Billing • Team Collaboration | Problem Solving | Empathy 🏆 Achievements: • Valedictorian, Wallace Community College 2023 • President, Phi Theta Kappa Honor Society (WCCS Chapter) • HR Student of the Month – AUM (July 2023) • James M. Mitchell Award Recipient • Dean’s List 2024, AUM I’m currently seeking entry-level HR opportunities where I can continue to grow, support inclusive workplace culture, and champion people-first policies. Let’s connect!
- Process and submit prior authorizations - Review patient and insurance information - Communicate with providers and insurers - Follow up on requests - Maintain HIPAA compliance