Dallas, Texas, United States
As a Scrum Master and Agile Project Leader with a Master’s degree in Information Technology Management, I help organizations build high-performing teams, improve delivery processes, and drive successful project outcomes through Agile practices and servant leadership. With over 5 years of experience across technology, insurance, and fintech environments, I have led cross-functional teams, facilitated Scrum ceremonies, removed delivery roadblocks, and supported organizations in creating more efficient and collaborative workflows. I am passionate about fostering transparency, continuous improvement, and team empowerment while aligning business goals with effective project execution. My ability to combine technical understanding with strong people and leadership skills has helped teams improve productivity, accelerate delivery timelines, and enhance overall business value. Core Areas of Expertise: • Scrum & Agile Methodologies • Agile Coaching & Team Facilitation • Jira & Confluence • Sprint Planning & Delivery Management • Stakeholder Engagement • Conflict Resolution & Continuous Improvement • Cross-Functional Team Leadership Certifications: ✔ Certified Scrum Master (CSM) ✔ SAFe Scrum Master (SSM) ✔ Certified Scrum Product Owner (CSPO) ✔ PMP ✔ ICP-ACC I am always open to connecting with professionals and organizations passionate about Agile transformation, innovation, and impactful delivery.
As a Scrum Master at Level Four Group, I lead Agile project delivery initiatives for insurance product development and forex trading platforms, ensuring collaboration, transparency, and continuous delivery across cross-functional teams. My role focuses on driving Agile transformation, improving team performance, and creating efficient delivery processes that support business growth and operational excellence. Key contributions include: • Facilitating Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement, release planning, and project kickoff sessions to ensure smooth project execution and alignment across teams. • Driving Agile best practices and continuous improvement initiatives that improved team collaboration, delivery consistency, and overall business outcomes while supporting bi-weekly product releases. • Coordinating Scrum of Scrums with Scrum Masters and cross-functional stakeholders to strengthen communication, remove delivery blockers, and improve workflow efficiency across value streams. • Coaching teams and Product Owners on Agile principles, backlog prioritization, user story refinement, accountability, and delivery optimization to support high-performing Agile environments. • Protecting teams from external distractions and operational bottlenecks while fostering a collaborative, self-organizing, and results-driven culture focused on delivering customer value. • Leveraging Agile methodologies to improve transparency, accelerate delivery timelines, and support successful execution of complex technology initiatives.
As a Scrum Master at Nelnet Diversified Services, I supported multiple Agile teams in delivering high-quality solutions through effective collaboration, Agile coaching, and continuous process improvement. My role focused on strengthening Agile maturity, improving team efficiency, and fostering transparent communication between development teams and stakeholders to support successful project delivery. Key contributions include: • Facilitated Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement, and release planning to support smooth sprint execution and continuous delivery. • Supported multiple cross-functional Agile teams by aligning resources, removing delivery roadblocks, and ensuring project timelines and sprint goals were successfully achieved. • Fostered transparent communication and collaboration between development teams, stakeholders, and leadership to improve visibility, alignment, and decision-making across projects. • Assessed and improved team and organizational Scrum maturity by coaching teams on Agile best practices, accountability, collaboration, and continuous improvement strategies. • Partnered closely with Product Owners to improve backlog prioritization, refinement processes, and value-driven product delivery within Agile environments. • Collaborated with Scrum Masters and Agile leaders to strengthen team performance, improve sprint productivity, and promote consistent Agile adoption across teams.
As a Scrum Master at Ascendix Consulting, I collaborated with cross-functional teams to drive Agile transformation initiatives, improve delivery processes, and support organizations in integrating Agile solutions to address complex business challenges. My role focused on coaching teams, fostering Agile mindsets, and creating collaborative environments that encouraged innovation, accountability, and continuous improvement. Key contributions include: • Partnered with teams, Scrum Masters, Product Owners, and organizational leaders to strengthen Agile adoption, improve team collaboration, and support effective project delivery. • Facilitated Agile coaching, mentoring, and training sessions that promoted psychological safety, transparency, accountability, and high-performing team dynamics. • Supported the implementation of Agile frameworks and modern delivery processes that improved workflow efficiency, adaptability, and customer-focused outcomes within rapidly evolving environments. • Fostered a culture of continuous improvement by helping teams embrace Agile principles, strengthen communication, and improve responsiveness to organizational change. • Collaborated with stakeholders and development teams to streamline delivery processes, enhance product quality, and ensure consistent delivery of business value and customer satisfaction. • Contributed to building structured and dependable Agile environments that empowered teams to work efficiently while maintaining clarity, alignment, and operational excellence.
As a Scrum Master at Banolt Global Resources LLC, I supported Agile teams in building collaborative, high-performing work environments focused on continuous improvement, delivery efficiency, and successful project execution. My role centered on coaching cross-functional teams, removing delivery impediments, and fostering Agile best practices that improved team productivity and stakeholder alignment. Key contributions include: • Coached and mentored cross-functional teams to become self-organizing, collaborative, and highly efficient while strengthening Agile adoption across projects. • Facilitated Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement, release planning, and project kickoff sessions to support smooth sprint execution. • Fostered a culture of transparency, accountability, and continuous improvement by encouraging effective communication, collaboration, and healthy conflict resolution within teams. • Proactively identified and removed project impediments, risks, and delivery blockers to ensure teams remained focused on achieving sprint and release goals. • Worked closely with Product Owners and stakeholders to improve backlog management, sprint alignment, and overall delivery visibility across projects. • Tracked and communicated team velocity, sprint progress, and release updates to stakeholders, supporting informed decision-making and improved project transparency.
As a Project Manager at Jito Marine Support Ltd, I led cross-functional teams and operational initiatives focused on improving service delivery, operational efficiency, and business growth within a fast-paced environment. My role involved overseeing project execution, managing team performance, optimizing operational processes, and supporting strategic initiatives that enhanced organizational effectiveness. Key contributions include: • Recruited, trained, and managed a cross-functional team of over 50 associates, fostering collaboration, accountability, and high-performance work culture. • Developed, managed, and maintained operational budgets to support business performance, cost efficiency, and sustainable organizational growth. • Coached and mentored team members while proactively resolving operational challenges, removing project impediments, and improving team productivity. • Introduced and implemented a centralized billing system that improved real-time rating, charging, and billing processes, resulting in increased operational consistency and cost reduction. • Supported the launch and scaling of new services by implementing efficient operational structures and future-focused business processes. • Managed invoicing and record-keeping processes to ensure accurate financial documentation, customer billing, and operational compliance. • Collaborated with stakeholders and teams to improve workflow coordination, service delivery, and overall operational performance across projects and business functions.