Julien Boeur

Senior Manager - Customer Experience Strategy & Innovation at Deloitte Digital

Brussels, Brussels Region, Belgium

About

Enthusiastic, open-minded & committed I'm a Senior Manager at Deloitte Digital Belgium, specialized in customer strategy, design thinking, and digital transformation. Since 2016, I led strategic engagements for major financial and public institutions, from market positioning to large-scale transformation programs. Passionate about innovation and technology, I focus on shaping customer journeys and creating impactful digital value propositions. I hold a Master’s degree in Business & Economics and completed an executive education at INSEAD on “Strategy in the Age of Digital Disruption.” My values are teamwork, humility, passion and corporate social responsibility. Outside of work, I'm a certified rock-climbing instructor and have a long-standing passion for music, having played the saxophone for over 10 years.

Experience

  • Deloitte Digital (9 yrs 8 mos)
    • Senior Manager
      Jun 2025 - Present · 1 yr

    • Manager
      Jun 2022 - Jun 2025 · 3 yrs 1 mo

      • Manage large scale and strategic projects / programs across Government & Public Services and Financial Services Industry – 10+ active clients • Ensure on-time, on-scope & on-budget delivery with the highest quality • Lead cross-functional team (strategy, UX/UI, front–back dev) delivering (digital) products and services end-to-end • Drive business growth: sales, prospecting, pipeline ownership in order to increase net service revenues • Support in defining future strategy of the practice and lead key growth initiatives • Identify & respond to high-stakes public/private tenders and shape consortiums • Trusted advisor on corporate strategy, service design, and digital transformation

    • Senior Consultant
      Jun 2020 - Jun 2022 · 2 yrs 1 mo

  • Strategy & Business transformation analyst at Monitor Deloitte
    Oct 2016 - Sep 2018 · 2 yrs

  • Business Analyst – Digital Strategy Intern at The Website Marketing Group
    Oct 2015 - Jan 2016 · 4 mos

    ➤The Website Marketing Group is an award-winning digital agency based in Sydney that provides digital solutions to many of Australia's largest brands across all industry and government sectors. TWMG are experts in creating growth through digital strategy & marketing. • Digital consultancy project: assessment of the digital state of companies, implementation and follow-up of the digital strategy. • In charge of communicating the clients' requirements/expectations to the programming staff. • Responsible for optimized content creation by using SEO across a broad range of digital channels: websites, social media, mobile apps.

  • International Tax Trainee, Private Equity department at KPMG Luxembourg
    Jan 2015 - Apr 2015 · 4 mos

    • International tax advising. • Analyzing the impact of new regulations on the Private Equity market. • Research regarding the investments of Private Equity in new targets. • Impact of Big Data on Private Equity investments. • Transfer Pricing: industry overview, focus on intercompany financing transactions.

  • Business Project - Master’s thesis at Rossel
    May 2015 - 2015 · -3 mos

    ➤ Business analyst in the media sector during the realization of my master's thesis • Assessment of the current state of the industry following the new digital challenges • Analysis of the business model including sales and costs • Creation of scenarios to anticipate the future state of the industry • Design of a new business model for the newspaper industry by leveraging the Blue Ocean Strategy methodology (i.e. simultaneous pursuit of differentiation and low cost strategies)