Bath, England, United Kingdom
My personality enables me to lead and develop those around me, and I achieve goals most successfully with, and through, others. Some of my key competencies include: - Extensive experience from grassroots through to senior management, developing junior staff into leaders in their own right - Proven ability to recruit, having grown a start-up educational company 4-fold in under a year - Consistent achievement of quality standards, placing first globally among Relais & Chateaux - Development and implementation of several procedures and systems to maximise operating efficiency - A reputation as a people-orientated, hands on individual with strong organisational skills In 2006 I obtained a Higher Diploma in Hospitality Management from Swiss Hotel Management School and have realised that hotels are a passion by working at a property with over 1000 rooms. Whilst my on-the- job experience has afforded me a well-rounded skill set, including first-rate communication and multi-tasking abilities, I excel at customer service and people management, overseeing all of an operation. I am keen to work for a company which offers competitive benefits, and the opportunity to develop my career through challenging targets and incentives.
- Customer care - Responsible person liaising with IT and Wifi infrastructure - Assisting with rotas, cash handling procedures, paymaster management - Health & safety, recruitment and training
- Property-level objectives - Organisation-wide standards - Maintaining communications - Training and coaching - One to one appraisals - Problem-solving
Studying part time towards a BCom in: - Accounting - Finance - Tax - Auditing