Coquitlam, British Columbia, Canada
I am a Supply Chain and Import Operations professional with 10+ years of international experience optimizing logistics processes, managing inventory, and improving operational performance across multinational and medical industries. Throughout my career, I have delivered measurable impact, including: * 12% cost reduction through strategic supplier negotiation and tariff control * 10% lead time reduction in international import operations * Oversight of inventory volumes ranging from 7K to 1M+ in value * Management and coordination of 10–15 domestic and international suppliers and 3PL partners I bring strong expertise in ERP systems (JDE/SAP), inventory control, vendor management, process optimization, and quality system implementation aligned with regulatory standards. Currently based in British Columbia, Canada, I am seeking opportunities as a Supply Chain Analyst, Logistics Analyst, or Inventory Analyst within the Greater Vancouver area. I am passionate about data-driven operational improvement and continuous process optimization.
* Operate within a regulated long-term care environment, ensuring compliance with food safety, hygiene, and healthcare standards. * Coordinate meal preparation and beverage service processes for senior residents, maintaining accuracy in dietary requirements and portion control. * Support resident-centered service delivery by assisting elderly individuals with professional, respectful, and attentive care. * Contribute to efficient operational workflows in a time-sensitive healthcare setting while collaborating with multidisciplinary teams. * Maintain inventory organization and supply replenishment to support uninterrupted service operations.
* Led supply chain process optimization initiatives, contributing to a 12% cost reduction through supplier negotiation and tariff control strategies. * Improved international import lead times by 10% by coordinating maritime and air shipments from Europe and Asia and optimizing logistics workflows. * Managed inventory volumes ranging from 7K to 1M+ in value, ensuring accurate tracking, demand alignment, and resource allocation using JDE ERP system. * Coordinated and monitored performance of 10–15 domestic and international suppliers and 3PL providers to ensure operational efficiency and on-time delivery. * Supported data-driven decision-making by analyzing operational flows, tracking KPIs, and improving supply chain performance across multiple functions.
* Managed end-to-end maritime and air import operations for Samsung Electronics Group, optimizing international inbound logistics timelines. * Contributed to cost control initiatives by negotiating and monitoring tariff structures and import-related expenses. * Planned port capacity and warehouse allocation for high-volume arrivals, improving space utilization and minimizing congestion risks. * Monitored customs clearance processes and transportation lead times to reduce delays and ensure service-level compliance. * Coordinated weekly 3PL trucking assignments and supported KPI tracking and performance reporting for inbound logistics operations.
* Led the implementation of a Quality Management System to support regulatory compliance and successfully secure Invima CCAA certification. * Designed and executed an international import project, coordinating supplier negotiations, logistics planning, and product distribution to ensure regulatory and operational alignment. * Managed a South American distributor network, overseeing procurement coordination and supply continuity across multiple markets. * Monitored inventory flows, supplier performance, and procurement processes to improve operational control and service reliability. * Oversaw administrative and operational support functions, ensuring cost control and effective allocation of internal resources.
* Standardized post-sale operational processes to improve invoicing accuracy and quality control compliance. * Monitored inventory reconciliation processes, identifying discrepancies and improving operational efficiency. * Analyzed customer claims and service data to develop corrective and preventive action plans (CAPA), enhancing service performance. * Led annual customer satisfaction analysis and presented performance insights to senior management to support strategic decision-making. * Coordinated cross-functional communication between operations, sales, and logistics to ensure service continuity.