Irvine, California, United States
• Led product design and development of all ACA (individual and small group) and standard large group health insurance plans offered • Conducted competitive analysis on other medical plans offered in the same service areas and presented research outcomes to the leadership team • Managed multiple cross-team projects, such as implementing new benefits and onboarding new vendors • Maintained relationships with all vendors who provide benefits to the company’s subscribers • Received the inaugural company Summit Award for conducting market research that resulted in a 4-year contract with a local hospital and for creating over 300 variations of ACA plans to find the best fitting plans for the market • Recognized as a high-performing team member in department; promoted within a year • Selected by leadership for the Emerging Leaders Program (only 5 employees are selected from the entire organization)
• Identified opportunities for process improvement for the Pharmacy department, which resulted in leading a pricing standardization project and revamp of the OTC (over-the-counter) program at all Kaiser Permanente pharmacies • Designed and implemented pharmacy pricing structure (how medication prices are calculated) across all Kaiser Permanente pharmacies in Washington • Recognized as a strong performer from leadership team; promoted after 1 year at company
• Created financial balance reports to manage and ensure validity of the pharmacy fee schedule (contracted price between insurance and pharmacy) and corresponding charge master (the amount pharmacy bills the insurance initially) • Managed the pharmacy pricing synchronization process for two software platform migrations: Commercial Pharmacy Benefit Manager (from MedImpact to OptumRx) and Pharmacy systems (from CoopRx to Epic Willow) • Came up with idea and implemented pharmacy dashboards for the executive leadership team that reported weekly financial balances between the payor (insurance) and pharmacies, enabling proactive operations management • Received Award of Excellence from executive leadership for my data analysis work 4 months after starting employment
• Completed over 200 RFQs (Request for Quotes) for air cargo transports that brought over $250M in sales • Analyzed tonnage information via pivot tables and presented strategic proposals to upper management • Received company’s On-The-Spot Award for successfully bringing in the most business for the company
Worked with company owner in running and expanding online retail sales (on Amazon and EBay) as well as wholesales; planned and launched new sales channel Managed accounts; worked closely with suppliers and clients Organized and created Excel spreadsheets for easier workflow and understanding of product lines Oversaw and reviewed employees’ work from different departments after a fraud occurred in sales team; strong emphasis on inventory management