Providence, Rhode Island, United States
- Coordinate, direct, and oversee small group and local catering events including initial contact upon arrival to welcome to the hotel. - Manage wedding room blocks by using Delphi and OnQ systems to create booking links, modify guest reservations, and serve as the primary point of contact for clients via email and phone. - Responsible for detailing small catering events; creating and distributing Banquet Event Orders.
- Assist the Senior Wedding Consultant by leading site tours and shadowing client meetings, create Banquet Event Orders(BEOs) and in depth timelines, and support on-site wedding execution. - Manage wedding room blocks by using Delphi and OnQ systems to create booking links, modify guest reservations, and serve as the primary point of contact for clients via email and phone.
- Oversaw the chapel’s daily operations by answering phone calls, scheduling masses, washing linens, changing candles, reorganizing filing systems, and creating student housing documents. - Designed the 2024-2025 Campus Ministry Brochure, now prominently featured across campus.
- Planned the annual “Clear Currents” kayaking event attended by over 10,000 guests. Designed ticketing systems, prepared safety protocols, sorted inventory, and created detailed timelines and maps. - Engaged directly with the Events and Operations team on several other events, assisting with day of set up and break down. - Coordinated pre-event logistics such as creating and filing Purchase Orders, attending meetings, and counting inventory.
- Collaborated with the lead Event Coordinator to gain firsthand experience in event management. - Participated in meetings with clients and vendors to generate in-depth itineraries, establishing menus, and creating BEOs (Banquet Event Orders). - Served as part of the banquet staff for weddings, parties, club tournaments, and other private events.
- Assisted the bookkeeping manager, processing all payables for various customer accounts. - Entered precise component part specifications in point-of-sales software.