Manizales, Caldas, Colombia
I am a bilingual (English/Spanish) professional with 7+ years of experience in legal case management, client services, and administrative support — specializing in immigration, human rights, and vulnerable populations. I have worked with organizations such as the Office of Refugee Resettlement (ORR), handling legal documents, preparing detailed case files, family-based immigration, and humanitarian cases. My background includes managing sensitive records, interviewing clients, and coordinating services with multidisciplinary teams. I bring strong organizational skills, attention to detail, and a trauma-informed approach to client care. I am passionate about contributing to immigrant communities and supporting organizations in delivering high-quality, compassionate legal services. In addition to my legal and case management experience, I also have a background in recruitment and customer service, which gives me a skill set in communication, client relations, and project management. I am fully equipped to work remotely with professional tools, and my English proficiency is C2.