Dublin, County Dublin, Ireland
Hi there, I’m a Finance student and operations professional who thrives in the space where commercial logic meets creative momentum. I have over six years of experience across global brands and membership-driven organizations, I specialize in the "behind-the-scenes" mechanics that keep a business profitable, managing revenue, analyzing performance, and ensuring data integrity. My background is a bit of a world tour. Most recently, I managed the financial administration and membership revenue for the Royal Irish Automobile Club, ensuring every data point translated into a better experience for our members. Before that, I worked within high-volume, fast-moving environments like the Dublin Airport Authority, Apple Brazil, and Bloomin’ Brands. These roles taught me that in a fast-paced industry, financial data isn't just a spreadsheet it’s a roadmap for cost efficiency and growth. I’m a power user when it comes to Excel and CRM systems, but my real value is my ability to translate complex numbers into a clear narrative. I’m now looking to bring that analytical mindset, specifically within Financial Operations or FP&A Support, helping teams make insight-led decisions in an ever-changing market. 🔍 Key skills: Financial & Commercial Analysis Reporting, Forecasting & KPI Tracking Revenue Processes: AR/AP & Reconciliations Budget Support & Cost Awareness Excel (Pivot Tables, Lookups, Visual Reporting) CRM & Database Management Data Integrity & Internal Controls Stakeholder & Client Engagement Process Improvement & Operational Efficiency
Delivered exceptional customer service by addressing inquiries and resolving issues promptly, improving in customer satisfaction ratings. Assisted passengers with check-in, baggage handling, and general airport inquiries, maintaining a positive and professional demeanor. Collaborated with team members and other departments to ensure seamless service delivery and operational efficiency. Utilized internal controlling systems for customer management and reporting, enhancing data accuracy and response times. Supported the planning and execution of major airport events, ensuring seamless operations. Collaborated with cross-functional teams to enhance airport services and customer satisfaction.
• Managed administrative tasks including typing, dictation, and maintaining filing systems for a remote office in São Paulo, Brazil. • Ensured strict confidentiality and professionalism in all interactions and materials, supporting seamless business operations. • Developed strong organizational and communication skills while handling various office support duties.
Responsible consultant for implementing the Apple shops programme of trainings and sales on retails in São Paulo by means of sales promotion and customer service which helped in the growth since the company's programme started in Brazil. Engaged with initiatives as workshops about iOS and Mac OS X systems and B2B for clients aligning strategies with business to transform and scale the organisation; helping our partners to increase their market share. Responsible for sustainable management strategy of sales and development of teams for Fnac and Fast Shop such as succession planning. Established and managed computer technology consulting company specialising in built sales and support. Conducted due diligence processes to reach new markets. Conducted workshops to present the systems and the applications related to gadgets and new products.
Specialist in books and music department.