Austria
Results-driven business leader with a proven track record in brand building, marketing, eCommerce, tech & innovation. Developing and executing clear strategy and building strong relationships to drive business growth. A customer-focused team player with strong leadership skills and an entrepreneurial mindset.
- Accountable for revenue, cost and customer experience targets for I@H & TV portfolio - Developing a clear vision and strategy to increase customer value throughout the lifecycle - Leading 5 x-functional teams to ensure data-driven optimizations across campaigning, online marketing, sales and service - Driving topline growth through marketing automation
- Responsible for defining and executing Digital Service Strategy for A1. - Accountable for digital sales & service KPIs. - Leading 4 agile teams to drive innovation in customer interaction across all digital touchpoints including web, mobile apps, chatbot, community. - Implementing agile ways of working to promote customer focus, rapid learning cycles and creative problem solving (Design Thinking, Lean Start-up, Scrum, Kanban).