Atlanta, Georgia, United States
Project management | Process improvement and development | Website design and development | Mobile design and development | User experience | Mobile strategy
Develop and implement operational strategies to optimize performance across teams Analyze data and evaluate processes to identify opportunities for continuous improvement, creating actionable recommendations Partner with cross-functional leaders to design and execute initiatives that enhance client satisfaction and streamline workflows Oversee the effective utilization of tools to maximize team efficiency and outcomes. Provide hands-on leadership and mentorship to team of 5 direct reports, fostering growth and accountability Act as a liaison between client-facing teams and other internal departments to align resources and priorities
Projects: Global platform migration, cloud engineering
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Lead traffic manager for team of 17 designers and lead project manager for team of 6 designers. As administrator for Workfront project management platform with over 500 users, improved process for onboarding new users and training documentation. Created new project templates for design team to improve timeline accuracy, project reporting and capacity forecasting
My goal is to remove roadblocks to giving our customers the best mobile experience on apps and mobile devices. I solve problems and bridge communication gaps, whether it's acting as a liaison between a designer and a developer or enabling our customers and the data to decide what the best decisions are.