Düsseldorf, North Rhine-Westphalia, Germany
- Supporting the development and implementation of PR strategies - Creating press releases, newsletters, and other communication materials - Maintaining media contacts and building new media relationships - Organizing and coordinating events and press activities - Monitoring and analyzing media coverage - Assisting with social media activities and content creation
- Supported the planning, organization, and execution of in-store customer events and private client activities - Assisted in managing CRM processes and implementing sales-driven clienteling initiatives for stores and the client service team - Contributed to the planning, preparation, and distribution of direct mailings to clients - Compiled and analyzed monthly statistics and quarterly reports - Created customer segmentations and target group-specific client lists to support tailored action plans - Maintained the customer database and supported the rollout of new CRM tools and features - Independently conducted competitive analyses and created benchmarks - Took on administrative and operational tasks, such as travel planning and booking, as well as preparing presentations - Collaborated closely with other departments at the head office and retail stores, and supported the coordination of external service providers
Creating exclusive photos and reels for social media
- planning, organizing & management of Events and Cooperations - Organizing the management office for the Luxury Fashion Mall
- Interface function between buyers and other departments - Projects in E-Commerce & Campaigns - Analysis, research and reports