Helsinki, Uusimaa, Finland
-Process development & reporting -Operative workflow tracking & supporting -Operative team supporting -Team & department management assistance -Change planning, leading & implementing
Applications Helpdesk is TeliaSonera Finland's internal IT-Service Desk. Applications Helpdesk offers help with a vast ammount of different applications which are used by the end users. Working environment consists of problem, incident and change management, wide impact indicent announcements, variety of service requests and working with different service providers.