Newark, New Jersey, United States
Linked In Summary Judith has over 10 years experience performing receptionist and secretarial duties while providing support to nursing staff, physicians, and other members of the patient care units. She understands the physical, psychosocial and spiritual needs of her patients and clients and functioned as the focal communication source in the patient care station. With several years working as a pharmacy technician, Judith possesses exceptional knowledge of medical terminology. She has demonstrated experience developing and maintaining rapport with patients and families, and the ability to work well with an interdisciplinary team. Judith has exceptional skills at managing the day-to-day operations while maintaining compliance with all applicable laws and regulations.
•Interview incoming patients/representatives and enter the information for admission into the system •Responsible for explaining hospital regulations like visiting hours, payment and insurance processes •Answer telephones promptly and courteously, assisted clients and employees throughout the hospital •Office Management: Overhaul recordkeeping system from manual to computer-based, creating a user-friendly and systematic information management system •Accompany patients or make necessary arrangements to move him or her into and from the room •Provided extra care for patients bound by wheelchair and other disabilities, arranging for their conveyance to different locations within the facility
*Assisted customers with product selection, explained product usage and drug interactions *Hit the Ground Running: Learned organizational processes, policies and procedures with minimal ramp-up time. *Service Focus: Adapted to diverse work styles and consistently provided friendly, personable service. *Data entry of received prescription orders and payments from customer, gathered all appropriate information needed in a timely and efficient manner *Assisted technicians in preventing medication errors by double checking their work
*Entered and maintained personal information of the patient into the database *Obtained signed statement from patients to protect the interest of the hospital *Ensured proper record of emergency notification, payment information, and insurance companies for future use *Gathered and verified relevant information and completed necessary procedures to schedule and admit inpatients and outpatients *Monitored and controlled placement and transfer of patients to appropriate wards