Juan Pablo Orlando Pizzaferri

MIT AI Program Leader | Agile Delivery Executive | Transforming strategy into predictable, high-impact results

Bogota, D.C., Capital District, Colombia

About

MIT-trained AI Delivery & Program Manager | Generative AI | Digital Transformation | Agile & SAFe I am an AI & Agile Program leader with 15+ years delivering large-scale, high-impact programs across industries and geographies. My expertise combines AI/ML (MIT), program management (PMP, Scrum, Kanban, SAFe), and digital transformation strategy, enabling organizations to adopt AI responsibly and at scale. Key focus areas: Generative AI, LLMs, Python, LangChain, Prompt Engineering, AI Product Management, MLOps, and enterprise cloud migration. I bridge strategy and technology to accelerate AI adoption, align human systems with digital tools, and lead multidisciplinary teams through complexity toward measurable results. If you’re building transformation where AI, leadership, and culture must align—let’s connect.

Experience

  • Sr Delivery Manager at Philips
    Mar 2024 - Oct 2024 · 8 mos

    - Driving best software delivery practices and enabling growth through new technology services offering. - Provided direct leadership and project supervision for different products coordinating a diverse team of 50 individuals across. - Acted as an escalation point to resolve and correct any issue of your team or your client - Acted as a high-impact change agent, driving a transformative shift in mindset through the application of agile methodologies. - Proactively look for ways to improve client processes and practices. - Created and amend Statement of Works. - Responsibility for financial monitoring of projects . - Led and managed the team assigned to the client's projects. Fostering client and team satisfaction.

  • Sr Program Manager at Globant
    Sep 2021 - Nov 2023 · 2 yrs 3 mos

    - Provided direct leadership and project supervision for different products coordinating a diverse team of 30 individuals across, 3 Managers reported to me directly. - Acted as a high-impact change agent, driving a transformative shift in mindset through the application of agile methodologies such as Scrum, Management 3.0, SAFe and Xtreme Programming. - Designed and implemented essential project metrics, including Key Performance Indicators (KPIs), Definition of Done (DOD), and Evidence-Based Management (EBM) criteria. - Developed and presented executive-level plans to management, highlighting Scrum metrics related to software development, including Lead time, Cycle time, Technical Debt, Roadmap progress, and more. - Provided coaching and mentorship to internal, multi-disciplinary software development teams, spanning software engineers, Product Owners, and Quality Assurance professionals. - Defined, monitored, and delivered executive presentations on metrics aligned with the product's vision and value, encompassing areas like built-in quality, continuous delivery, customer satisfaction, and agility team maturity. - Achieved an impressive 10-fold improvement in the team's production output within just two months of my involvement by effectively implementing the aforementioned tools and techniques.

  • Sr Manager Software Engineering at Blackboard
    May 2021 - Sep 2021 · 5 mos

    - Directly led and supervised product, support, and maintenance teams, overseeing 13 individuals and ensuring streamlined coordination for efficient project delivery. - Acted as a catalyst for mindset transformation, leveraging agile tools such as Scrum, Management 3.0, Lean, Kanban, and Xtreme Programming to drive high-impact change. - Developed and presented executive-level plans to management, utilizing Scrums and Kanban metrics to showcase software development results including Lead time, Cycle time, and product value. - Provided coaching and mentorship to multi-disciplinary software development teams, employing scaling frameworks like SAFe. Utilized tools such as Tuckman’s Law explanation, Shu-Ha-Ri model, and Management 3.0 practices for effective guidance. - Defined, monitored, and presented executive-level metrics aligning with product vision and value, including built-in quality, continuous delivery, customer satisfaction, and business orientation (Business Agility). Implemented an agility team maturity model to gauge and enhance team performance. - Achieved an impressive 5-fold improvement in the team's production output within just two months of my involvement by effectively implementing the aforementioned tools and techniques.

  • Head of Digital Transformation at GML Software
    Jun 2020 - Mar 2021 · 10 mos

    - Provided direct leadership and project supervision for a US-based client, overseeing a team of 13 individuals within GML. Coordinated an additional 8 members from the client team for an electric project, ensuring seamless collaboration and project success. - Led impactful agile transformation initiatives utilizing Scrum, Management 3.0, Lean, Kanban, and Xtreme Programming. Developed and implemented key project metrics including KPIs, DoD (Definition-of-Done), EBS (Evidence-Base-Management), and VDD (Value-Driven-Development) to optimize project efficiency and quality. - Crafted comprehensive executive plans encompassing software development, QA, and infrastructure domains, ensuring alignment with organizational objectives and efficient resource utilization. - Mentored and coached two internal multi-disciplinary software development teams, each comprising 6 members encompassing development engineers, QA, devOps, and Team Leaders. Employed a Scrum-of-Scrums scaling framework to foster collaboration and enhance team performance. - Defined, monitored, and presented comprehensive metrics in alignment with product vision and value. Metrics included built-in quality, continuous delivery, customer satisfaction, business agility, and an agility team maturity model, contributing to strategic decision-making and performance enhancement.

  • Agile Coach at Kibernum
    Jan 2017 - Mar 2020 · 3 yrs 3 mos

    - Proficiently managed the Product Backlog, consistently seeking and prioritizing business and product value throughout the software lifecycle, ensuring alignment with organizational goals. - Demonstrated adeptness in software budgeting, effectively managing financial resources to optimize project outcomes and resource allocation. - Successfully prepared comprehensive commercial and technical proposals, showcasing a strong grasp of both business and technical aspects. Designed strategic plans at executive levels utilizing Impact Mapping, Vision Board, and OKRs techniques to align initiatives with overarching goals. - Identified and applied diverse project metrics such as KPIs, Definition-of-Done, Evidence-Based Management, and Value-Driven-Development, contributing to enhanced project efficiency and quality. - Crafted executive plans spanning business, software, QA, and infrastructure domains, showcasing a holistic approach to organizational strategy. Led workshops and facilitated agile dynamics, including mindset, Scrum, and - Kanban, engaging C-level and senior leadership to foster an agile culture. - Took a leadership role in conducting squad assessments, leveraging insights to drive team improvements. Provided coaching, training, and mentoring to teams utilizing Scrum and Kanban frameworks, nurturing an environment of continuous improvement. - Developed strategic plans at the corporate level utilizing Impact Mapping, Vision Board, and OKRs methodologies, contributing to the alignment of company-wide initiatives with overarching objectives.