Medellín, Antioquia, Colombia
I'm a Digital Entertainment Design Engineer with experience defining projects, optimizing digital infrastructure, and collecting and analyzing data. I have experience managing my time, having the initiative to propose and execute plans, and learning new skills quickly. I've been a scout since 2012, which taught me adaptability to interdisciplinary teams and conflict resolution.
Cross-departmental collaboration to identify workflows and patient journey gaps that can be solved using marketing strategies and resources
I'm the project manager of the Marketing department, in charge of the tracking several tasks and projects, creating automations to facilitate team productivity, and coordinating the maintenance of 30+ websites. Also working close to email marketing and SEO strategies. Key achievements: - Implementation of ClickUp as a task manager tool for the full department, improving their productivity and the data analysis we can do within the platform. - Creation of several reports using Looker Studio in combination with sheets, GA4 data and other sources. - Constant communication with 3rd party developers to implement changes to our websites and side projects.
I was working as part of the management team. I'm was in charge of two projects, coordinating the other project members' planning, delivery, and workload. Also, I was working on multiple projects helping with investigations, and creating infrastructure to speed up some processes Key achievements: the creation of guides to using new processes correctly. Creation of little automatizations to speed up tasks and improve management. Also, the definition of a plan to optimize the workflow of a design agency
Customer service directly with USA clients regarding deliveries, returns, account access, and subscription management issues. Key Achievements: I have learned how to treat different personalities and solve issues quickly. Also, this gave me experience with repetitive tasks and showed me why always provide the "extra mile."
I have developed applications using Arduino and Unity 3D. I've created systems for events such as minigames, light experiences, and augmented reality applications. I was working side-by-side with other developments and graphic designers Key Achievements: I have developed prototypes for future experiences. I've created a system that weights the items on a rack and measure when it needs to be refilled. Also, I made an augmented reality app for a Salsa Museum.