Bogota, D.C., Capital District, Colombia
Human Resources professional with 4+ years of experience supporting the employee lifecycle across U.S. and Colombia operations. Experienced in Leave of Absence administration, accommodations, payroll support, employee onboarding, HR compliance, audits, and HR systems such as Workday and Reliance Matrix. Proven ability to manage complex employee cases, ensure regulatory compliance, and support business operations through data-driven decision making.
- Serve as Subject Matter Expert (SME) for Leave of Absence, FMLA, and Accommodation processes, ensuring compliance with company policies and federal regulations. - Lead employee and manager training sessions on leave administration processes, increasing process understanding and reducing submission errors. - Partner with Payroll, Operations, and HR teams to ensure accurate leave-related pay calculations and workforce planning decisions. - Manage the review and approval of FMLA requests, accommodations, and leave-related transactions while maintaining compliance and service level agreements. - Conduct internal audits of Leave of Absence cases to identify compliance risks, process gaps, and improvement opportunities. - Oversee employee separation processes, ensuring accurate and timely offboarding and compliance with organizational policies. - Generate and analyze workforce reports related to leave management, accommodations, and employee status changes to support operational decision-making. - Act as escalation point for complex employee cases involving leave administration, accommodations, and return-to-work processes.
- Supported end-to-end employee lifecycle processes including hiring, onboarding, leave administration, payroll support, and employee records management. - Maintained employee data and leave records in Workday, ensuring data accuracy and compliance for payroll processing and reporting purposes. - Collaborated with Payroll and HR stakeholders to resolve employee pay discrepancies and leave-related payroll adjustments. - Delivered guidance to employees regarding Leave of Absence policies, eligibility requirements, and HR procedures. - Managed leave requests and approvals while ensuring compliance with internal policies and applicable regulations. - Supported social security and employee benefits administration processes, ensuring timely and accurate record maintenance. - Served as primary point of contact for employees, managers, and external stakeholders regarding HR operational inquiries. - Participated in internal HR audits and compliance reviews to improve process accuracy and reduce operational risk.
- Supported HR operations through employee records administration, leave management support, and employee documentation compliance. - Maintained and audited employee files, ensuring accuracy and adherence to internal policies and regulatory requirements. - Assisted in the review and processing of Leave of Absence requests and medical leave documentation. - Prepared HR reports and workforce data to support operational and compliance initiatives.