Sacramento, California, United States
Experienced Shift Supervisor with a demonstrated history of working in the airlines/aviation industry. Skilled in Microsoft Word, Airports, Team Building, HTML, and Microsoft Excel. Strong operations professional with a Bachelor of Business Administration (B.B.A.) focused in Business Administration and Management, General from Laurus College.
The station agent works the arrival and departure gates at the airport. This is most often the second employee the passenger meets after entering the airport, and venturing down the concourse. The station agent is similar to the ticket agent, although they do not actually sell tickets. They work at the arrival and departure gates which are located in the concourse area of every airport that the airline serves. This is a highly visible position, and requires a uniform. The gate area of some airports operate 24 hours, and offer a wide variety of work schedules and shifts. Therefore, flexibility is essential during a 40-hour week. They assist passengers with additional check-in requirements, seat assignments and changes to itineraries, meet passengers planeside in all types of weather, and assist with passenger gate checked baggage. In addition to passenger services, station agents are also responsible for all flight and ground operations such as checking loads, aircraft handling, placing safety equipment such as cones, chalks, stations and steps at aircraft and air cargo operations for the airline at the airport. They also replace lavatory tank fluids, operate aircraft doors, ground power units, load and unload baggage from cargo area and baggage carts and tugs. Thet check special requirements for each flight, perform all preflight transactions at the gate including special requests and transactions. They also direct aircraft to and from their gate location, make boarding, arrival, and departure announcements, answer questions and offer information on airline and airport related topics
The station agent works the arrival and departure gates at the airport. This is most often the second employee the passenger meets after entering the airport, and venturing down the concourse. The station agent is similar to the ticket agent, although they do not actually sell tickets. They work at the arrival and departure gates which are located in the concourse area of every airport that the airline serves. This is a highly visible position, and requires a uniform. The gate area of some airports operate 24 hours, and offer a wide variety of work schedules and shifts. Therefore, flexibility is essential during a 40-hour week. They assist passengers with additional check-in requirements, seat assignments and changes to itineraries, meet passengers planeside in all types of weather, and assist with passenger gate checked baggage. In addition to passenger services, station agents are also responsible for all flight and ground operations such as checking loads, aircraft handling, placing safety equipment such as cones, chalks, stations and steps at aircraft and air cargo operations for the airline at the airport. They also replace lavatory tank fluids, operate aircraft doors, ground power units, load and unload baggage from cargo area and baggage carts and tugs. Thet check special requirements for each flight, perform all preflight transactions at the gate including special requests and transactions. They also direct aircraft to and from their gate location, make boarding, arrival, and departure announcements, answer questions and offer information on airline and airport related topics
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Supervised ramp agents by assigning duties, load and unload aircrafts, cleaned aircrafts, and handled all computer and paperwork assignments.