San Francisco Bay Area
Strategy and Operations leader who thrives on bringing structure to complexity and building the teams and processes that enable growth and scale. With more than 20 years of experience driving business transformation and growth across the technology industry, I’ve built a career leading multiple teams, businesses and organizations through inflection points — from high-growth scale-ups to established global enterprises. My background spans go-to-market strategy, financial planning, revenue and sales strategy and operations, business planning and portfolio management, services, program management and product development — giving me a holistic view of how performance, people, and process intersect to deliver results. I’ve led transformative work at companies including Cisco, LinkedIn, Infoblox, and Asana — helping each strengthen strategic alignment, improve operational efficiency, and deliver profitable growth. Known for building high-performing teams and designing operating models that enable clarity and accountability, I focus on creating strong operational connections to goals and scaling execution across the organization.
Serve as a strategic partner to the COO and leadership team, owning company PMO and driving operational excellence. Lead business operations team and a portfolio of enterprise transformation initiatives (GTM, Pricing, Enterprise Systems, AI) to deliver on company strategy and OKRs Responsible for multiple GTM initiatives aimed at improving performance across key growth areas and customer lifecycle phases.
Revenue Strategy leader supporting the GM of the Americas, accountable for ARR growth and GTM efficiency, and leading a team of revenue strategy professionals to build and execute the regional sales operating plan for profitable growth. Redesigned productivity, quota, and performance management approaches (including thresholds, incentives, and “math to success” by role) to better align field performance with the regional business plan and improve accountability. Implemented a regional operating model with clear annual and quarterly priorities, biweekly all-sales meetings, and quarterly business reviews, improving alignment, delivery of key programs, and visibility into risks and opportunities. Reestablished baseline views of the business to clarify drivers of growth across the region and focus leaders on the highest-impact growth opportunities and strategic challenges. Developed a 3-year business plan (invest/return) and preliminary sales design for the next fiscal year, including new roles to improve retention and accelerate early-stage customer growth.
Head of Strategy and Operations supporting GM of North America business. Built and scaled Strategy and Operations team to develop annual strategic plan and operate business through sustained hypergrowth (30%+ CAGR over 4 years). Interim Global Head of LSS Strategy and Operations Jan 2021 through July 2021, leading global business through significant coverage model changes and ARR milestones
As the global leader for Sales Operations and Chief of Staff to EVP of WW Field Operations helped simplify and align overall company business objectives with field facing strategy leading to increased focus and improved business performance on 3 key priorities. Established new operational cadence including rep to CEO QBR process. Partnered across Field Operations, Product and Finance to deliver quarterly Field Operations board deck. Introduced field facing customer insights dashboards to accelerate cross-sell / Up-sell motion across global sales and Professional services. Instilled higher levels of pipeline and CRM hygiene resulting in double digit point turn around in forecast accuracy and improved bookings predictability on future quarters.
Consolidated 6 organizations to form a unified Business Insights and Business Operations team for services. We partnered across the business to transform data into trusted insights for profitable growth. Our team led the annual business planning process for the services business and ran business operations for the Software and Technology organization.
Align strategy, financials, organizations, and programs to deliver short, medium and long term plans. P&L Management, Financial Modeling, forecasting and Planning, business intelligence and analysis, competitive analysis, operating models. Service Provider: Strategy and Operations Consumer: Strategy and Operations