James Kerr

Product Leader | SaaS | Platform & Data Products | AI | B2B & B2C | Scaling Global Systems | $50M+ Impact

Milan, Lombardy, Italy

About

I’m a product leader driving strategy and delivery of high-impact B2C, B2B, eCommerce, enterprise, SaaS, and platform solutions across logistics, travel, and sports industries. I love to solve customer problems with technology, leveraging my software engineering background, I create, scale and optimise products that are loved by users and deliver value to the business. To accomplish this, I focus on delivering key outcomes, building amazing cross-functional teams and quickly adapting to new learnings. - I successfully create and scale products from 0-to-1 - I put the customer first, focus on execution and data-driven decision-making - I align, lead and grow amazing product teams - I communicate across technical and executive audiences with clear and engaging narratives - I educate, refine and drive myself to be a better person - I’m adaptable, resilient, calm under pressure, and passionate Professional Skills Product Management | User Experience (UX) Design | Product Analytics | Team Development | Market and Pricing Analysis | Strategic Planning | Product Development | Product Roadmap | Portfolio Strategy | SaaS | Agile Development | Platforms | B2C | B2B Domain Knowledge Sustainability and Decarbonisation | Energy Transition | Customs Brokerage | Supply Chain Management and Logistics | Travel eCommerce | Sports IT | SaaS | Platforms | Enterprise Software | ClimaTech | AI ML

Experience

  • A.P. Moller - Maersk (Milan, Lombardy, Italy)
    • Senior Product Manager, Energy Transition Platform
      May 2023 - Feb 2026 · 2 yrs 10 mos

      - Defining product strategy for portfolio of solutions driving decarbonisation and sustainability - Shaping overall platform vision and strategy - Driving transition to a product-led organisation - Implementing adaptation of Amazon's Operational Planning strategic framework

    • Product Lead, Customs Platform
      Feb 2022 - May 2023 · 1 yr 4 mos

      - Defining vision and strategy for customs brokerage platform - Leading integration of solutions from an acquisition - Building and managing a 6-person team of product managers

    • Senior Product Manager, Supply Chain Management Platform
      Sep 2021 - Feb 2022 · 6 mos

      - Leading product delivery of Supply Chain Management platform for SMB customers - Redefining MVP scope and go-to-market strategy to meet business objectives and market opportunities - Directing cross-functional hypercare phase, ensuring rapid issue resolution and stabilisation post-launch

  • Expedia, Inc. (7 yrs 10 mos)
    • Senior Technical Product Manager, Traveller Reviews
      Jul 2020 - Aug 2021 · 1 yr 2 mos

      - Leading product delivery for Traveller Reviews platform

    • Lead Product Manager, Price Display Platform
      Jan 2019 - Jun 2020 · 1 yr 6 mos

      - Defining vision and strategy for a Price Display Platform - Driving alignment across brands - Managing product backlog for an external engineering team - Leading a 5-person team

    • Senior Technical Product Manager
      Nov 2013 - Jan 2019 · 5 yrs 3 mos

      - Leading product delivery for Price Display Optimisation, Merchandising, Pay-with-Points and Checkout - Managing product backlog for agile engineering team - Driving alignment across platforms and systems - Shaping product and technical design - Orchestrating A/B testing and experimentation - Leading triage and troubleshooting activities - Managing a 3-person team

  • Deltatre (Turin, Piedmont, Italy · On-site)
    • Product Lead
      Jul 2010 - Oct 2013 · 3 yrs 4 mos

      - Defining vision and strategy for User Management, Content Management, Push Notification platforms - Leading discovery, user and market research - Managing product roadmap and backlog - Defining go-to-market strategy and pricing - Producing marketing materials and customer proposals - Leading product demonstrations and training

    • Business Analyst
      Jan 2006 - Jun 2010 · 4 yrs 6 mos

    • Senior Web Developer
      Jan 2002 - Dec 2005 · 4 yrs

  • Co-Founder at Private Startup SaaS
    Jul 2009 - Jul 2010 · 1 yr 1 mo

    Built a platform for pre-production personalisation of marketing materials, delivered as a multi-user ‘software as a service’ (SaaS)

  • Web & Interactive TV Developer at Grey Interactive
    Aug 1999 - Jul 2001 · 2 yrs