John Kendall

Product at Google

New York City Metropolitan Area

About

Having a Bachelor’s in Computer Science from Michigan and an MBA from MIT, I’m a seasoned technical product leader with over a decade of experience in software engineering and product management, spanning roles at Microsoft, Amazon, Cockroach Labs, Datadog, Snyk, and Google. My passion lies in building intuitive, user-focused experiences. With a background as a developer, I have expertise in crafting solutions tailored to the needs of software developers, particularly within the dynamic cloud-native and Kubernetes realm. Throughout my career, I've honed my skills in devising customer-centric strategies and processes, consistently delivering products that enhance mission-critical platforms such as CockroachDB, Datadog, and Snyk. For instance, I spearheaded initiatives like delivering (from zero to one) the default method for managing and deploying CockroachDB in Kubernetes environments, achieving a remarkable 76% compounded monthly growth rate within the first six months. At Datadog, I introduced the Overview Experience framework used across all major products by pioneering the Kubernetes Overview Experience framework, driving a 20%+ increase in weekly active users among container-focused customers. Moreover, my leadership extends beyond product development. I've led the creation of renowned research reports like the 2021 Cloud Report for Cockroach Labs and two iterations of the Container Research Reports for Datadog in 2021 and 2022. I thrive in ambitious, data-driven, and customer-centric environments and am eager to contribute my expertise to a team that shares these values.

Experience

  • Product Manager at Google
    2024 - Present · 2 yrs 7 mos

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  • Senior Product Manager at Snyk
    2023 - 2024 · 1 yr

    * Launched IaC+, the newest version of Snyk IaC, surpassing the adoption rate of all other products in 2023 - Built and published a sample code repository, approachable documentation, and a demo video, enabling a seamless onboarding experience for thousands of security engineers using Rego (an open-source language) with IaC+ - Designed and shipped support for IaC’s key differentiator - “Fix Cloud Issues in IaC” - on all major cloud providers * Influenced VP of Product with recommendations on the company’s platform strategy by delivering monthly business reviews, preventing churn from 2 of the top 10 customers, and landing the biggest IaC-led deal in the company’s history - Led strategic pivot on target customer segment, resulting in feature surpassing IaC+ adoption expectations by 15% - Spearheaded deprecation of Snyk’s drift detection capabilities, saving millions in monthly engineering support overhead

  • Senior Product Manager at Datadog
    2021 - 2022 · 1 yr

    * Led expanding Container Monitoring to its highest levels of adoption and revenue - Advised CEO on decisions (incl. pricing and partner integrations) for all customers using containers that reduced churn and increased adoption by delivering monthly reports based on top-down trends and bottoms-up customer analysis - Authored and maintained Datadog’s Container Monitoring strategy, including a definition of our product’s capabilities, personas, customer analysis, competition, objectives, and key results * Drove four engineering teams to design and ship key features that drove Container Monitoring to its highest levels of engagement, serving over half of Datadog’s customers - Introduced the Overview Experience framework serving new users across all major products by pioneering Kubernetes Overview Experience. It resulted in a +20% increase in weekly active users across all customers using containers - Initiated partner expansion strategy, including 6 launches with AWS (including OpenShift, EKS Anywhere, Graviton2 Support on Fargate, ECS Faergate on Windows, + EKS Blueprints), increasing usage from over half of customers - Co-created Kubernetes Anomalies troubleshooting automation tool, increasing in-app engagement by giving actionable recommendations based on analysis of billions of events * Grew Datadog’s brand as a preeminent operator of container infrastructure in the Cloud Native ecosystem - Led the creation of Datadog’s flagship 2021 and 2022 Container Report by driving a team of 20 people and dozens of external partners, significantly impacting revenue for Datadog - Co-created and delivered thought-leadership content, including 2 conference presentations (300+ attendees), 3 videos (1.4K+ views), and 4 webinars (200+ attendees) with top quintile ratings (CSAT > 90%) * Influenced 200+ PMs and designers to move away from conducting user research on internal users by establishing an external user research process and helping set up a user research function

  • Product Manager at Cockroach Labs
    2019 - 2021 · 2 yrs

    Cockroach Labs is the creator of CockroachDB, the most highly evolved cloud-native, distributed SQL database on the planet. Helping companies of all sizes - and the apps they develop - scale fast, survive anything, and thrive everywhere. * Built from 0 to 1: the default method for managing and deploying CockraochDB internally and in self-hosted environments - Designed, co-developed, and managed 2 contractors to ship the Cockroach Kubernetes Operator beta in under 12 months - Delivered 76% compounded monthly growth rate of new deployments using the Operator beta in its first 6 months * Crafted direction and roadmap for the Core platform, contributing to 150%+ increase in adoption over 18 months * Created thought-leadership content to expand Cockroach Labs’ brand in the Cloud Native database market - Co-authored the 2021 Cloud Report: led partnerships and drove benchmarking, resulting in $2.7M revenue attribution - Gave a talk at the DeveloperWeek Conference about my team’s approach to benchmarking clouds, resulting in leads

  • Product Manager | MBA Intern at STRIVR
    2018 - 2018 · Less than a year

    STRIVR leads the way in using virtual reality for learning and training. It is used by enterprise companies and pro sports teams. • Led team to build from scratch the company's data dashboard, integrating 10 enterprise customers • Researched seven data visualization tools against 16 criteria, persuading CTO and VP of Product to purchase Tableau • Negotiated 10% discount on behalf of the company in purchasing Tableau licenses