Jean-Pierre Sleiman

About

Experience

• N26 (Berlin, Germany)
  • Head of Product - Intelligent Ops Platforms & AI Products
    Jun 2024 - Present · 2 yrs 1 mo

    • Built and led a 35+ person cross-functional team (Product, Engineering, Data Science) spanning AI Products, Hyperautomation, and Ops Platforms • Defined and own the company-wide AI strategy & product roadmap, secured C-suite buy-in and multi-million € investment for AI-first initiatives • Launched GenAI and Agentic AI products into production - including LLM-powered Ops initiatives achieving 70% automation • Scaled ML-driven initiatives across Risk, Operations, and Customer Experience, delivering measurable cost reduction and quality improvements • Drove the Ops Platform and Hyperautomation roadmaps, combining AI with workflow orchestration to reduce manual operational effort at scale

  • Head of Data & Digital Operations
    Apr 2022 - May 2024 · 2 yrs 2 mos

    • Created and led a 25-person organization (4 teams) owning AI & Automation, Data & Insights, Digital Platform, and Delivery Management across all Operations • Defined the first company-wide AI strategy - identified use cases, built and validated the business case

  • Senior Manager - Data & Digital Operations
    Nov 2020 - Mar 2022 · 1 yr 5 mos

    • Managed 3 teams (20 people): Artificial Intelligence, Data & Analytics, and Digital Solutions for Customer Ops and Anti Financial Crime Ops • Took ownership of strategic planning and budgeting for a 500+ person Customer Operations department • Built the Salesforce Operations capability end-to-end

• Teacher at Product School
  May 2026 - Present · 2 mos

  • Facilitating AI Product Management certificationn

• Editorial Board Member for Journal of Digital Banking - AI Expert at Henry Stewart Publications
  Dec 2024 - Present · 1 yr 7 mos

  • Peer reviewer and published thought leader for AI in Digital Banking research

• Program Manager - AI Strategy for Retail Banking & Services at BNP Paribas
  Aug 2018 - Dec 2019 · 1 yr 5 mos

  • Launched and led a cross-entity task force defining the Group's target operating model for AI • As a Product Manager, delivered AI products: pricing engines, recommendation systems, NLP-based customer insights - deployed across multiple entities • Presented the Group's AI vision and achievements at VivaTech 2019 (60,000+ attendees)

• Capgemini Invent (Full-time · 4 yrs 9 mos)
  • Manager - AI & Data Services
    Dec 2017 - Jul 2018 · 8 mos

    • Managed multidisciplinary agile teams delivering AI & Data products (consumer insights engines, recommendation systems) for a global food services leader

  • Senior Consultant - Data & Digital Strategy
    Dec 2015 - Dec 2017 · 2 yrs 1 mo

    • Defined end-to-end Digital, Data & AI strategies (use case roadmaps, operating model, demand management) for a global quality-of-life services company and for a global luxury brand

  • Consultant - Digital Strategy & Transformation
    Nov 2013 - Nov 2015 · 2 yrs 1 mo

    • Digital transformation for banking and financial services - incl. mobile payment for the UAE Banks Federation, CRM for a Corporate & Investment Banking, service model for a Consumer Finance institution