Juan Pablo Daniel Bohorquez Ordenes

Fraud Operations analyst @ Hopper | Risk Operations | Fraud Analyst | Business Analytics

Washington, District of Columbia, United States

About

Data-driven professional with experience in analytics, operations, and fraud prevention in fast-paced tech and delivery markets. I specialize in leveraging SQL, Python, Looker Studio, and automation to transform complex data into actionable insights that optimize efficiency, compliance, and growth. With a problem-solving mindset, I excel at taking ideas from 0 to 1, scaling impactful solutions, and collaborating cross-functionally to drive strategic initiatives. Passionate about continuous learning, innovation, and making data-driven decisions that create real business impact.

Experience

  • Fraud Operations Analyst - Payments at Hopper
    Nov 2025 - Present · 8 mos

  • Strategy & Operations Sr Analyst - Operational Fraud & Rider Compliance at PedidosYa
    Jan 2023 - Sep 2025 · 2 yrs 9 mos

  • Business Strategy & Operations Analyst at JOKR
    May 2022 - Dec 2022 · 8 mos

  • Technical Sales and Strategic Product Engineer at Eurofred Chile
    Feb 2021 - May 2022 · 1 yr 4 mos

    • Develop and execute comprehensive commercial strategies for air conditioning (HVAC) and cleaning equipment, ensuring alignment with company goals and market demands. • Work closely with marketing and product management teams to select and introduce new products, features, and enhancements, aligning them with customer needs and market trends. • Formulate and implemented tailored sales strategies for each product segment, targeting optimal client segments and maximising market penetration. • Conduct in-depth market research and benchmarking analysis to identify industry trends, competitor activities, and potential market opportunities, using insights to drive product and sales strategies. • Manage technical inquiries, quotations and follow-up client claims, issues and provide technical assistance. • Partner with Sales, Logistics, Marketing, and Operations teams to ensure seamless product delivery, availability, and assortment, enhancing overall customer experience. Achievements: • Designed and implemented strategies optimizing client targeting and maximizing market penetration, resulting in an increase in sales revenue.

  • Project Engineer at Gaet Ltda
    Dec 2020 - Feb 2021 · 3 mos

    • Project for house complex composed of 5 buildings with five floors each, commercial stores and 8 houses. • Design and execute HVAC project (heating, air conditioning and ventilation). • Carry-out detailed preparation of calculations, plans and specifications directly through supervision of other engineers and Project Managers. • Assist with specification and procurement of Mechanical Equipment (Central Cooling, Heating and Steam Systems, Air Systems, Piping Systems, Duct and plume systems, etc.) • Assist Project Manager with project kick-off, estimating, change directive pricing, job cost forecasting, billings, invoicing, documentation, prospecting, and contacting vendors and suppliers. • Assist Project Manager in writing proposals, letters, memos, subcontracts, change orders and other documents related to the project execution. • Install underfloor heating and thermal power plant with boilers, air conditioning with split equipment.