Joyce Kwan

Trust & Safety Analytics @ Google

Singapore, Singapore

About

8 years of experience in analytics spanning the US (New York, Silicon Valley) and Singapore covering diverse industries like financial services, natural gas, and technology. My analytics expertise lies in building trust and ensuring user safety through data-driven insights.

Experience

  • Google (8 yrs 1 mo)
    • Business Analyst, YouTube
      Nov 2022 - Present · 3 yrs 8 mos

    • Senior Data Analyst, Trust & Safety Safe Browsing
      Nov 2019 - Nov 2022 · 3 yrs 1 mo

      Responsible for protecting users from malware, phishing, unwanted software and other harmful or deceptive content.

    • Data Analyst, Trust & Safety Payments
      Jun 2018 - Nov 2019 · 1 yr 6 mos

  • Investigative Analytics Consultant at PwC
    Feb 2017 - May 2018 · 1 yr 4 mos

    AML transaction monitoring (Hive, Impala, Tableau) SAR visualization (Tableau) Dashboard development (SQL, Power BI) Post-production metadata analysis (R, Tableau)

  • Graphic Designer at Cornell University
    Jan 2016 - Dec 2016 · 1 yr

  • Investigative Analytics Intern at PwC
    Jun 2016 - Aug 2016 · 3 mos

  • Economics & Policy Consultant at PwC
    Jul 2013 - Jun 2015 · 2 yrs