Nigeria
A collaborative Human Resources Generalist who delivers value and drives success within organizations by demonstrating innovation and continuous development, making 90% impact from day one and throughout tenure. I have over 5 years of experience working in human resources and currently work as a Human Resources Operations Coordinator where I collaborate with cross-functional departments to create and foster a positive & winning working culture while sustaining the organization's growth strategy. I am not afraid of being at the front line to douse a few fires in order to keep an organization on track. I'm always looking to grow my personal and professional network. Feel free to connect with me. .
Payroll Management, and Human Resources Operations: • Generate overtime pay computation for part time employees promptly and ensuring accuracy in monthly compensation package. • Devise interactive HR dashboards utilizing pivot charts in Microsoft excel, providing insights on key metrics such as employee engagement, and diversity; empowered leadership to make informed decisions resulting in a 15% increase in employee productivity. • Collaborate in a team to develop and implement HR policies and procedures, and leveraging technology to seamlessly integrate policies into the company's intranet; achieved 95% compliance rate. • Manage comprehensive end-to-end journey operations for employees, maintaining strong partnerships with security consultants and communicating real-time updates to senior management in Arla Nigeria, optimizing journey experience. Full Lifecycle Recruiting, Employee Relations, and Employee Engagement: • Orchestrate an end-to-end recruitment process, distributing across social media platforms, intranet, and info boards, resulting in a 40% increase in qualified applicants within 3 months. • Develop and operated a comprehensive data gathering system to track recruiting metrics; leveraged insights to optimize recruitment strategies, resulting in a 20% increase in qualified candidate applications. • Design and execute employee engagement initiatives such as newsletters, including recognition programs, leading to a 15% increase in overall employee engagement scores and a more positive work culture. Fleet Management: • Plan and conduct quarterly drivers' training, incorporating practical road hazard scenarios and advanced driving techniques; reduced vehicle maintenance costs and prolonged fleet lifespan. • Initiate monthly reports on vehicle status, maintenance costs from tracked and recorded fleet expenses and dashboards for quick overview.
-Factory Internal Communication-TV Channel (TVC) updates. -Contributor & Editor of "Get Closer"; company's quarterly newsletter. -Prepare regular reports on office expenses, other expenditures, and general manager's expenses. -Preparing travel arrangements (flight bookings or transportation & hotel reservations) for office staff and managers. -Visa processing & hospitality management for international guests. -Perform some HR, supply chain & finance departments admin duties. -Work delegation and direct supervision of support staff. -Regular updates on office polices as required. -Events and Hospitality management as well as managing VIP guests. -Coordinating building and maintenance issues for general repair and office equipment management. -Ensuring timely and adequate supply & control of office consumables. -Other duties as may be assigned by the HR Manager.
-Ticketing and visa processing for staff and guests. -Manage and monitor Guest House operations. -Direct supervision of support staff. -Events and Hospitality management as well as managing VIP guests. -Office equipment management. -Timely and adequate supply/control of office consumables.
-Acts as a local point of contact for all general telephone calls or visitors to the office, resolving, forwarding or escalating the issue as appropriate. -Delegation of work and supervision of support staff, sending notifications to office staff regarding office protocol and alert of potential visitors. -Ensures the office premises are effectively maintained, presenting an appropriate image to visitors at all times. - Planning and organizing meetings/conference calls, including arranging accommodations and other logistics. -Oganise workflow to meet time frames. -Attend to Customers request and direct unresolved issues to designated resource. -Implementation of business campaigns and providing customer’s feedback. -Prepare and send daily, weekly, monthly, quarterly and yearly expenses, office budgets and administrative reports in specified formats.
-Optimum Utilization of Customer Relationship Management and System Tools. -Implementation of business campaigns and providing customer’s feedback. -Timely escalation of important issues to the Supervisor or Manager, to effect quality delivery of service. -Ensure high quality of responses to customers and providing team support. -Card Services Support; Resolution of enquiries and complaint relating to Card issues