United States
Enterprise Customer Experience, Data & Analytics
Claim - General Liability (GL) Analytics
Claim - General Liability (GL) Analytics Business Insights Team Year 2 & 3 - BI&A LDP
ED&A - Data Management BI&A LDP Developed comprehensive User Personas profile for rollout of new enterprise data catalogue by researching and interviewing 60+ people in 10 different user groups to identify key needs, wants, and challenges to enhance user experience Rationalized tens of thousands of glossary terms and definitions from each business line by using two different analytical approaches in Python to determine a threshold for standardizing terms Designed adoption strategy and metrics scoreboard as gamification to track and drive user engagement on new application
Created an Access database from scratch to centralize and organize thousands of investors’ data, improving efficiency and replacing manual Excel tracking systems Assembled subscription agreements and contracts from investors and companies through Microsoft Access, Excel, and Outlook for upcoming growth equity fund in the orthopedics industry Analyzed company filings and statistics to ensure accurate data in the company portfolio, case studies, and shareholder information to present to potential investors in the market and increase business