Düsseldorf, North Rhine-Westphalia, Germany
Experienced Business Analyst with a demonstrated history of working in Private Banking, Securities Settlement and Energy Markets. Skilled in Process Optimization and Reengineering, Project Management, Functional Support, and Agile Working. Experiences include: • Supporting business departments (i.a. Portfolio Management (both Discretionary and Advisory), Funds management, Advisory, Backoffice) • Coordinating between front, middle and back offices as well as IT on incidents, production issues and change requests • Working in and with cross-border and multicultural teams • Monitoring schedules and deliverables • Managing on/off-boarding of resources • Coordinating and performing UAT’s • Preparing project documentation • Business Intelligence (KPIs) • Robotic Process Automation (RPA)
-Energy Markets -Allegro Horizon -Microsoft Power BI -Snowflake
Business Analyst at Operational Processing Standards • Business process reengineering • Process optimization • Designing a digitalisation roadmap • Creation of Business Intelligence dashboards • Supporting the departments involved in securities processing • Outsourcing and international cooperation • Robotic Process Automation (RPA)
Business Analyst with focus on Temenos Triple A at ABN AMRO Bank N.V. • Primary contact for the local Product Owner in Germany • Interface between the departments at Bethmann Bank AG and ABN AMRO Bank NV • Finding and demonstrating solution concepts and options for optimizing business processes • Change management • Requirements gathering • Agile transformation • Process improvement and reengineering • Innovation and digitization
Business Analyst with focus on Temenos Triple A at ABN AMRO Bethmann Bank • Product Owner in the Scrum framework • Agile transformation • Project management • Interface between the departments at Bethmann Bank AG and ABN AMRO Bank NV • Lead-Business Analyst of a development team • Prioritization and budget calculation of projects • Developing and implementing changes • Process optimization • Responsible for automatization and modernization projects • Supporting business users • Training users in using software in an optimal way
IT Solutions International, Business Analyst, focus on Temenos Triple A • Interface between IT and business departments with regard to changes in the system • Supporting business departments in multiple countries (i.a. NL, DE. FR) • Test management, coordination and tracking program errors • Coordination and processing of change requests • Development and implementation of a client web portal • Incident solving