Joss Goulding

Solving complex airline communication challenges to unlock revenue and loyalty | 15below

Cascais, Lisbon, Portugal

About

Airlines are under pressure to keep passengers informed and reassured, especially when plans change. At 15below, we help them do that with clarity, speed and empathy. Our platform supports more than 70 airlines in delivering timely, personalised messages that reduce stress, protect revenue and build trust. Billions of communications each year help passengers feel in control, and help airlines operate more smoothly. I work closely with airline teams to align their goals with the right tools so they can focus on delivering journeys passengers remember for the right reasons.

Experience

  • Business Development EMEA at 15below
    Jun 2025 - Present · 1 yr 1 mo

  • Rydoo (Full-time · 5 yrs 5 mos)
    • Territory Manager
      Feb 2022 - Mar 2025 · 3 yrs 2 mos

    • Enterprise Account Executive
      Apr 2020 - Mar 2025 · 5 yrs

    • Account Executive
      Nov 2019 - Dec 2021 · 2 yrs 2 mos

  • Partner Account Manager at Xerox
    Jan 2018 - Nov 2019 · 1 yr 11 mos

  • Business Development at HydeMusic
    Jul 2017 - Dec 2017 · 6 mos

  • HP (Barcelona Area, Spain)
    • Country Category Manager, Design + Production Printing (UK&I)
      May 2016 - Jun 2017 · 1 yr 2 mos

    • Category Manager, Production Printing (GWE & UK&I)
      Jun 2013 - May 2016 · 3 yrs