Joshua Maag

Director of Technical Services at MongoDB

Sandy, Utah, United States

About

I love new challenges in both business and software development. I have a broad range of skills and knowledge from the small start-ups to large corporations working on various platforms to solve the needs of my clients. I love the challenge and love to talk to people and solve problems. I also have experience managing teams globally and have learned a great deal starting my own business and enjoying the rewards of successful deployments from web to mobile applications. I frequent speak at events and classes. I enjoy consulting, listening to other's challenges, providing insights and receiving insights.

Experience

  • MongoDB (11 yrs 3 mos)
    • Director of Technical Services
      Mar 2024 - Present · 2 yrs 4 mos

      Led team to drive successful outcomes for escalated customers, engaged with internal teams and executive leadership, and trained managers and directors. • Managed escalated customers to drive successful outcomes and growth of the team. • Engaged with internal teams and executive leadership to ensure alignment and success. • Trained managers and directors to empower them with technical acumen and business understanding.

    • Senior Manager Technical Services
      Aug 2021 - Oct 2024 · 3 yrs 3 mos

    • Manager Technical Services
      Mar 2018 - Aug 2021 · 3 yrs 6 mos

  • Founder at SquareHook
    Aug 2012 - May 2015 · 2 yrs 10 mos

    Manage and operate the day to day operations, development and success of this new startup.

  • Team Lead Software Analysis III at Utah Division of Technology Services
    Apr 2010 - Oct 2012 · 2 yrs 7 mos

    System Architecture and Design.

  • Contract Software Engineer at NTS Inc.
    Jun 2005 - Feb 2012 · 6 yrs 9 mos

    Designed, developed maintained all web applications, web sites, a scheduler application, online reservation system, account tracking and website management.

  • Owner/Developer at Maag Design
    Jan 2004 - Jan 2011 · 7 yrs 1 mo

    Developed and maintained websites and iPhone applications for customers, using the latest technologies in ASP.NET, jQuery, Spry, iOS, PHP and SQL Server.