Singapore
As a Product Manager at the National Volunteer and Philanthropy Centre (NVPC) with over three years of experience, I focus on aligning strategic business objectives with user-centric solutions. Leveraging my expertise in web application design, systems design, and artificial intelligence, I drive impactful product strategies that enhance operational efficiency and address complex challenges. My work is centered on collaboration with cross-functional teams, ensuring that product roadmaps and solutions meet user needs effectively while adhering to technical constraints. By employing data-driven decision-making and strategic problem-solving, I contribute to the development of scalable platforms that deliver measurable value for both users and stakeholders.
• Spearheaded the conceptualization and design of a high-impact reconciliation platform for business users, enhancing operational efficiency and aligning with strategic business goals. • Managed stakeholder inputs and technical possibilities to guide product direction, ensuring solutions were problem-centric and met user needs effectively. • Led the prioritization and roadmap development for key software solutions, working closely with cross-functional teams to ensure seamless integration and timely delivery. • Employed rigorous requirement gathering and SDLC methodologies to maintain focus on client value propositions • Conducted monthly risk assessments to identify potential issues and developed mitigation plans to address them, ensuring the project stayed on track.
• Played a key role in the company's establishment and growth into Southeast Asia as the first local hire in Singapore and helped establish the company's headquarters in the region. • Partnered with top luxury hotel brands in Singapore to gather requirements and provide innovative solutions, leading to a 20% increase in user satisfaction. • Conducted market analysis to stay informed of industry trends and competition, informing data-driven decisions and growth strategy. • Facilitated cross-functional team collaboration and stakeholder communication, ensuring seamless product development and alignment with project goals.
• Conducted market research and analyzed competitors, resulting in a 15% improvement in the overall productivity of client targeting. • Developed and executed new sales strategies, contributing to a 1.3% increase in the potential customer-to-buyer conversion rate. • Supervised the creation of marketing collaterals including e-mails, webinars, and SEO content, resulting in a 9% increase in quality traffic.
• Conducted literature searches on articles relevant to the project • Read and synthesized relevant information from different written sources, including books and scholarly paper, to assist in research on teaching efficacy and pedagogies • Responsible for preparing draft survey instruments based on the information distilled from the literature