Hickory, North Carolina, United States
Adaptable professional with experience spanning education, logistics, and nonprofit administration. Combines analytical and interpersonal strengths to manage projects, lead teams, and deliver high-quality results.
Responsible for the safe and efficient transportation of food products across regional routes in compliance with DOT regulations. Duties include unloading and verifying product quantities, collecting cash and check payments, and ensuring accuracy in all transactions. Perform thorough vehicle inspections and maintain delivery documentation. Build and maintain positive relationships with receivers and customers while representing Souto Foods with professionalism, reliability, and a commitment to quality service. Successfully navigated and overcame a language barrier by learning Spanish to communicate effectively with primarily Spanish-speaking customers and coworkers—enhancing coordination, service accuracy, and workplace collaboration.
Delivered reliable, customer-focused transportation between Hickory and Charlotte airports while ensuring punctuality, safety, and client satisfaction. Communicated with dispatch and management to streamline scheduling and route efficiency, managed logistical details for pick-ups and drop-offs, and maintained accurate records of mileage, fueling, and maintenance. Demonstrated strong organizational, communication, and customer service skills while representing the company with professionalism.
Installed, maintained, and inspected commercial and residential burglar and fire alarm systems to ensure optimal performance and regulatory compliance. Conducted fire safety inspections, installed and configured camera systems, and delivered customized security solutions to clients. Developed and managed local sales relationships, generating new business opportunities and supporting customer retention. Partnered with national alarm companies to provide contracted service, maintenance, and technical support with a focus on quality assurance and client satisfaction.
Provided structure and continuity in diverse classrooms, managed schedules, coordinated lesson plans, maintained records, and resolved issues proactively to support smooth daily operations.
Worked as part of a bakery production team, hand-shaping dough according to traditional artisanal standards, monitoring proofing, and operating large industrial machinery. Personally assisted the head baker in producing specialty breads renowned for their consistency and quality. Punched, divided, and prepared dough according to production schedules while maintaining a clean and organized workspace. Greased pans, cleaned and maintained equipment, and supported smooth daily operations through dependable early-morning work and strong teamwork. Collaborated effectively with a diverse, multicultural team from the Congo, Mexico, Nepal, and Myanmar while working early morning shifts in a fast-paced environment.