Joshua N.

CCNA | CyberOps | Security+| Network+ | A+ | B.S. Computer Networking | Navy Veteran

Norfolk, Virginia, United States

About

Senior Solution Architect by title, professional problem-solver by habit, and part-time dad-joke enthusiast by calling. I help customers make sense of complex infrastructure, design scalable solutions that actually work, and bridge the gap between technical depth and business value—without falling into the "just trust us, it scales" sales trap. Yes, I'm technically in sales now... but don’t worry, I still sleep at night. My background spans federal projects, enterprise networks, and military operations, so I know how to operate in high-stakes environments where “winging it” isn’t an option. I’ve been in the trenches—writing scripts, leading migrations, calming down servers (and humans), and cleaning up so many IT messes, I should really add ‘janitor with a clearance’ to my résumé. Now, I use that experience to guide customers through architectural decisions, advocate for real solutions (not just what’s shiny), and make sure every stakeholder walks away feeling heard—and ideally, a little smarter. If you’re looking for someone who: - Explains complex things without sounding like a textbook, - Knows the tech and how to talk to humans, - And can drop a clean pun while diagramming your network architecture… Let's talk.

Experience

  • Infoblox (4 yrs)
    • Senior Solutions Architect
      Mar 2025 - Present · 1 yr 5 mos

    • Staff Resident Network Engineer
      Aug 2022 - Mar 2025 · 2 yrs 8 mos

      • Network Redesign and Implementation: Spearheaded the redesign and implementation of the NMCI network's DNS, DHCP, and IP Address Management systems, enhancing reliability and scalability across 1,581 sites and supporting over 370,000 end users. • Project Management: Oversaw the deployment and optimization of 170 Infoblox devices, managing a project budget exceeding $8 million, and ensuring efficient utilization and operational readiness. Standardization and Documentation: Authored and standardized crucial Engineering Implementation Procedures, Standard Operating Procedures, test cases, and operational guidelines, facilitating collaboration among multiple key stakeholders. • Migration Planning: Designed and executed a detailed migration plan to transition DNS and DHCP services from Windows Server 2012 to Infoblox NIOS 8.6, minimizing potential downtime and service disruption through extensive lab testing and data conversion. • Customer Support and Problem-Solving: Resolved complex customer issues promptly, demonstrating exceptional problem-solving and communication skills while maintaining high service standards and ensuring client satisfaction. • Sales Collaboration and Business Growth: Collaborated with sales teams to identify upsell opportunities, providing technical expertise to support customer engagements and drive business growth. Actively participated in architecture discussions and provided strategic insights to enhance product offerings.

  • Chief Information System Technician at US Navy Reserves
    Dec 2020 - Present · 5 yrs 8 mos

    Navy Cyber Defense Operations Command (NCDOC) • Execute defensive cyberspace operations and enable global power projection through proactive network defense. • Taking assertive steps to protect, monitor, analyze, detect, and defensively respond to unauthorized activity, 24/7 and 365 days a year. • Responsible for coordinating, monitoring, detecting, analyzing, and forensics efforts with multiple entities within the Department of Defense, other U.S. government agencies, and law enforcement community.

  • Senior Network Engineer at SAIC
    Nov 2021 - Aug 2022 · 10 mos

    • Perform system installations, configuration management enforcement, system sustainment and upgrades, distance support, and emergent Casualty Report (CASREP) support as needed in support of Naval Warfighters. • Coordinate with US Navy Customers regarding the proper approach to maintaining Navy Afloat networks and associated components and capabilities in a high pace environment. • Provide root cause analysis and recommend permanent configuration changes. • Administer network component break-fix to include, but not limited to, servers, storage arrays, routers, switches, desktops, firewalls, server/switch chassis, etc. • Interface with Active-Duty Military Personnel and US Government employees to provide support to NAVWAR PMW160 and life cycle engineering to NIWC-PAC and NIWC-LANT. • Analyze issues in an enterprise LAN shipboard environment to determine the best course of action towards resolution. • Work in cooperation with external stakeholders, including consultants, agencies, and vendors to troubleshoot intra-system issues, and assist with system integration design solutions.

  • Network Engineer at M I Technical Solutions, Inc.
    Dec 2020 - Oct 2021 · 11 mos

    • Analyze customer requirements within an enterprise LAN shipboard environment and provide solutions to a wide array of difficult problems. • Design, Configure and Maintain Cisco routers, switches, and ASA firewalls to provide high levels of network availability. • Provide 24/7 tier 2 and 3 customer supports for mission readiness. • Maintain network integrity and connectivity while ensuring compliance with policies and maintaining system backups for recovery capabilities. • Perform large-volume data migration using VMWare’s VMotion and VEEAM. • Configure temporary Consolidated Afloat Networks and Enterprise Services (CANES) and Integrated Shipboard Network Systems (ISNS) infrastructures using preexisting LAN/WAN configurations. • Revise technical documentation, Standard Operating Procedures (SOPs), and network topology diagrams. • Use troubleshooting devices such as a toner and probe kit or Fiber optic Visual Fault Locator (VFL) to remediate outages. • Assist clients with escalating trouble tickets through the proper channels.

  • US Navy (6 yrs)
    • Information System Security Officer
      Nov 2018 - Dec 2020 · 2 yrs 2 mos

      Helmineron Fifteen (HM-15) • Oversees daily network operations for 700 users across two geographic locations. • Responsible for over 40 COMSEC devices and managing KMI/EKMS Local Element (LE) account.

    • Communication Watch Officer
      Mar 2017 - Nov 2018 · 1 yr 9 mos

      USS Gerald R. Ford (CVN-78) • Served as the primary System Administrator for the Automated Digital Network System (ADNS) and Red Hat Enterprise Linux (RHEL) network. • Assistant Frequency Spectrum Manager in charge of drafting COMM plans based on standing OPTASK COMMS and maintaining uninterrupted communication for 150 UHF/VHF/SHF circuits. • Configured Cisco routers and switches to provide WAN connectivity and Quality of Service (QoS) for 5,000 end users.

    • Technical Supervisor
      Aug 2015 - Mar 2017 · 1 yr 8 mos

      PCU Gerald R. Ford • Used the Host Based Security System (HBSS) to maintain seven McAfee ePolicy Orchestrator (McAfee ePO) products to include Host Intrusion Prevention System (HIPS), Data Loss Prevention (DLP), Firewall, Virus Scan Enterprise, Policy Auditing, Rogue System Detection, and Asset Baseline Monitoring to ensure network policies were complied with. • In conjunction with HBSS, used the Assured Compliance Assessment Solution (ACAS) to verify credentials, build asset ranges, and scan over 500 network-connected assets to reduce network vulnerabilities. • Installed 500 feet of CAT 5 cable while temporarily assigned to the Mid-Atlantic Regional Maintenance Center, expanding the NMCI network infrastructure.