West Midlands, England, United Kingdom
Lead Manual QA Tester with 7+ years of experience delivering high-quality web applications and digital platforms across the Automotive and Gambling sectors. Experienced in testing complex multi-region and multi-language websites, with a strong focus on functionality, user experience, analytics tracking, and production stability. Proven track record of leading QA activities, driving the delivery of high-impact features, and improving testing processes, standards, and coverage. Skilled in defect management, test planning, release testing and sign-off, stakeholder collaboration, and cross-functional teamwork, while supporting and mentoring QA colleagues to ensure successful project delivery.
Lead Manual QA Tester for Jaguar Land Rover, delivering quality assurance across complex web applications, websites, and digital platforms in the Automotive sector. Led QA activities for 150+ live releases annually across 15+ global markets, ensuring high-quality delivery and production stability. Owned test planning, test execution, and release sign-off activities across sprint and Kanban-based delivery teams, ensuring quality standards were met throughout the development lifecycle. Improved test coverage and live validation processes, increasing defect detection and reducing post-release issues. Provided guidance, support, and mentoring to QA team members, helping maintain consistent testing standards and best practices. Validated analytics and tracking implementations using Omnibug to ensure data accuracy and reporting integrity. Established QA tracking and reporting processes, improving visibility, test coverage, and delivery efficiency across projects. Produced clear, evidence-based defect reports and collaborated with developers, analysts, product owners, and stakeholders to drive timely resolutions. Managed live testing, post-release validation, and production support activities to maintain platform performance and stability.
QA Test Analyst / Game Lead Led the end-to-end QA delivery of 40+ B2C casino games, owning testing activities from development through to staging, release, and post-deployment validation. Coordinated testing efforts across QA resources, ensuring test coverage, quality standards, and delivery timelines were met throughout the project lifecycle. Performed live release validation and post-deployment testing, communicating release status, outcomes, and risks to management and stakeholders. Created detailed test scripts and test documentation to support structured, repeatable, and efficient testing processes. Collaborated closely with developers to validate game functionality, conduct YAML checks, and ensure configuration accuracy. Identified, documented, and tracked defects through to resolution, working with development teams to minimise release risk and improve product quality. Provided regular testing updates, risk assessments, and quality feedback to management and project stakeholders. Trained and supported new QA team members while collaborating with international QA teams across Romania and Vietnam to maintain consistent quality standards and delivery practices.
Extensive experience in various roles, including Receptionist, Housekeeper, Maintenance, and On-Duty Manager. Demonstrated adaptability and versatility in managing a wide range of responsibilities. Proven ability to work well with a team, fostering effective collaboration with colleagues. Dedicated to delivering professional and efficient performance in all tasks.