Appleton-Oshkosh-Neenah Area
Fun fact: I placed 2nd in a statewide Excel competition in 6th grade—and that early win sparked a lifelong passion for technology and problem-solving. Today, I’m the Director of Engineering at a fast-growing MSP, leading a high-impact organization delivering services across End User Support, Microsoft 365, Networking, Cloud, and AI. I oversee our full-service delivery organization, bridging customer needs, technical execution, and measurable business outcomes. I’m known for balancing tech expertise, business growth, and customer strategy—effectively communicating with executives, engineers, and clients alike. My focus is scaling operations, driving customer advocacy, and evolving platforms with cutting-edge technology. I’ve successfully led multi-cloud operations, GTM initiatives, and service delivery transformations across Legal, Healthcare, Manufacturing, Construction, and Franchise clients. Leadership Strengths: • Cloud Engineering & Multi-Cloud Ops (AWS, Azure) • Technical & People Leadership • Managed Services Strategy & P&L Oversight • Customer Success & Experience Design • GTM Strategy, Growth Planning & Execution Career Highlights: • Cortavo / Presidio – Led cloud managed services across AWS & Azure, improving performance, reliability, and platform optimization while driving KPIs and engineering feedback loops. • SynchroNet – Directed AWS End User Compute operations, scaling delivery, improving KPIs, increasing client base 50%, and owning full P&L. • Dish Wireless – Built a scalable AIOps operation for 100+ AWS-hosted applications, automating continuity workflows and improving service reliability. • Comcast Business – Led NOC operations, revamped SLAs, reduced costs, and created a high-performing internal promotion pipeline. Outside work, I’m a lifelong learner and tech enthusiast experimenting with 3D printing, exploring emerging technologies, tuning into podcasts, and following college football. I also give back through local leadership initiatives. Summa Cum Laude graduate, Colorado State University – Global Campus. Let’s build what’s next.